About Stephen Raj:
• As a Collection Officer I need to make outbound calls to the Companies -Checking on their Invoices and overdue percentage always maintaining them Below Lower Percentage side. • Pushing and following up with Customers for the Payments for the Invoices once it becomes Due, • Allocating the payments according to the Invoice wise in the (ORACLE Tool) (Cash Application & Payment Allocation), • Have to check and work on the Reconciliation Invoices if there is double payments & Excess Payments from the Customer side, Reconciliation Process has to be Done. • Need to check on the Invoices which are disputed marked by the Customer , As a Collection Officer if any invoices are marked as disputes , Will be checking with Sales for the dispute invoices, validating whether the disputes or Valid or Not , If Valid will be checking the Invoicing team to Revise the Invoice and will be pushing the customer to clear the Invoices further delay moving the dispute invoices to Collections.
Experience
Overall 6 years of Experience O2C Collections , Disputes, Cash Applications & in AR Calling.
Education
I Have done Master of Business Administration (MBA)
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