Sumonto Chakravarty

25 years of experience in retail operations, sales, and brand management. Achieved a 25% increase in customer satisfaction scores in 6 months at Amazon. Exceeded sales goals by 20% through strategic leadership and team development while working for Debenhams, part of Alshaya Group. A brand ambassador who consistently meets and exceeds brand guidelines and budget expectations.

With over 25 years of experience in the retail industry, I have developed a comprehensive understanding of retail operations and demonstrated strong leadership skills. My career has included roles at prestigious establishments such as the Taj Group of Hotels and various prominent retailers internationally. I have consistently focused on staff development, operational efficiency, and delivering exceptional customer service. My expertise encompasses inventory management, merchandising, financial operations, and data analysis, enabling me to make informed decisions to drive business results. Fluent in English with excellent communication and interpersonal skills, I excel in dynamic environments and am adept at adapting to changing circumstances while maintaining a focus on achieving objectives.

I hold a Bachelor's degree in Business Administration, which has provided me with a solid foundation in management principles, financial operations, and marketing strategies. This education has been instrumental in developing my analytical and decision-making skills, essential for effective retail management and customer relationship strategies.