beBee background
Professionals
>
Mumbai
uday Karanjavkar

uday Karanjavkar

Production Support Team Lead

Technology / Internet

Mumbai, Maharashtra

Social

Services offered

Production Support Team Leader with expertise in incident resolution and cloud integration at Capgemini Technology Services. Proficient in Azure Application Insights and technical operations management, achieving significant reductions in downtime and improvements in service delivery. Demonstrated leadership in enhancing team performance and customer satisfaction in dynamic environments

Production support
Cloud integration
Azure application insights
Technical operations management
Incident management
Approximate rate: ₹ 1,000 per hour

Experience

  • Directed production support team to ensure optimal maintenance of Azure-based enterprise applications. Oversaw incident management to troubleshoot critical issues and minimize downtime.
  •  Coordinated deployments with development, QA, and infrastructure teams for seamless release management. Implemented monitoring solutions using Azure Application Insights for proactive performance analysis. 
  • Managed workflow automation through Azure Logic Apps to enhance process efficiency. 
  • Handled escalated customer complaints professionally, achieving satisfactory resolutions. Created reports on team performance metrics, including response times and resolved cases. Provided training on new products and changes in existing services as necessary. 
  • Release Management, creating and deployment of Release Pack and Hot-fix using Visual Studio. 
  • Managed Windows Server environment for Developer, QA, Release build for newer version of product hosted on ESXI from VMware and web-portal, Windows Update Server Management.

Education

Graduation in Information Technology in Mumbai university 

Professionals in the same Technology / Internet sector as uday Karanjavkar

Professionals from different sectors near Mumbai, Maharashtra

Other users who are called uday

Jobs near Mumbai, Maharashtra

  • Java Production Support Lead

    1 week ago

    Mount Talent Consulting Private Limited Mumbai

    We are looking for a Java Production Support Lead to join our team. The role involves leading IT clients and working on enterprise level J2EE based web application development and support. · Hands-on experience in React JS, Spring / Spring Boot / Cloud technologies · Experience o ...

  • Team Lead, Customer Service and Sales Support

    1 month ago

    Huhtamaki Thane

    Enjoy a career packaged with care whilst helping protect food people and the planet We are a key global provider of sustainable packaging solutions Join us Help protect food people and the planet. · ...

  • Director, Product

    3 weeks ago

    Affinity Global Advertising Mumbai

    Affinity is pioneering new frontiers in AdTech developing solutions that push past today s limits and open up new opportunities. · ...

See jobs in Mumbai, Maharashtra