Support Executive - Delhi, India - Roadcast Tech. Solutions Pvt. Ltd.
Description
Roles and Responsibilities:
- Understanding the products and services provided by the company.
- Developing training lessons with service delivery systems.
- Resolving customer complaints and queries.
- Providing detailed information to customers.
- Providing the new employees with training sessions for enhancing their skills.
- Offering exceptional customer service and satisfaction.
- Following up with customers for any further information.
- Maintaining a healthy relationship with the clients.
- Adhering to the company's rules and regulations.
Requirements:
- Exceptional verbal and written communication skills.
- Tech savy
- Phenomenal conflictresolution skills.
- Good problemsolving abilities.
- A customeroriented individual.
- Ability to meet deadlines and prioritize tasks.
- Outstanding interpersonal and organizational skills.
- Excellent phone etiquette and active listening abilities.
- A quick learner and exceptional ability to make decisions.
Salary:
₹10, ₹18,000.00 per month
Day range:
- Monday to Friday
Shift:
- Day shift
Ability to commute/relocate:
- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
Salary: ₹12, ₹18,000.00 per month
Day range:
- Monday to Friday
Shift:
- Day shift
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (required)
- Customer support: 1 year (required)
Speak with the employer
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