Tele Caller Executive - Kochi, Kerala, India - IGA TECH INDUSTRIAL ELECTRONICS PVT LTD

IGA TECH INDUSTRIAL ELECTRONICS PVT LTD

Verified Company

Kochi, Kerala, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Title:
Telecaller - Solar and UPS Products

Job Description:

We are seeking an enthusiastic and dynamic Telecaller to join our team and contribute to the success of our solar and UPS (Uninterruptible Power Supply) product sales.

As a Telecaller, you will be responsible for making outbound calls to potential customers, introducing them to our products, and persuading them to make a purchase.

Your primary goal will be to achieve sales targets and contribute to the growth of our business.

Responsibilities:

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Outbound Calling: Initiate outbound calls to prospective customers to introduce and promote our solar and UPS products.
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Product Knowledge: Acquire and maintain in-depth knowledge of our solar and UPS products to effectively communicate features and benefits to potential customers.
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Lead Generation: Identify and qualify leads through effective questioning and understanding of customer needs.
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Sales Pitch: Deliver compelling sales pitches to encourage potential customers to consider our products, addressing any questions or concerns they may have.
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Appointment Setting: Schedule appointments for interested customers to receive detailed product demonstrations or consultations with our sales representatives.
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Follow-up: Conduct follow-up calls to nurture leads, address queries, and guide customers through the purchase process.
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CRM Management: Update and maintain accurate records of customer interactions and transactions in the Customer Relationship Management (CRM) system.
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Achieve Targets: Work towards and achieve weekly and monthly sales targets to contribute to overall team goals.
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Customer Relationship: Build and maintain positive relationships with customers to encourage repeat business and referrals.
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Feedback: Provide feedback to the sales and marketing teams regarding customer preferences, market trends, and competitor activities.

Qualifications and Skills:
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Excellent Communication Skills: Clear and effective communication in English (additional languages a plus).
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Sales Aptitude: Proven ability to persuade and close deals over the phone.
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Product Knowledge: Understanding of solar and UPS products or a willingness to learn quickly.
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Customer Focus: Ability to empathize with customer needs and provide solutions.
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Target-Driven: Motivated to achieve and exceed sales targets.
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Team Player: Collaborative approach with the ability to work seamlessly within a team.
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Tech-Savvy: Comfortable using CRM systems, Microsoft Office, and other relevant software.
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Previous Telecalling Experience: Prior experience in a telecalling or sales role is a plus.

Job Types:
Full-time, Permanent

Salary:
₹12, ₹18,000.00 per month

Benefits: