Prima Access - Bengaluru, India - Kenn IT Business Solutions & Services
Description
Experience: 7-12 years Location: Bangalore The primary role of the Service Engineer (L3)- Prisma Access (SASE) is use of expert knowledge and industry best practices to investigate tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems.
Applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions.
Required Experience:
- Typically requires 710 years of related experience with a bachelor's degree or equivalent
- Solid experience in supporting Prisma Access or equivalent clouddelivered security SASE technologies.
- Working knowledge on implementing policy tuning and optimization for Prisma Access or equivalent clouddelivered SASE technologies
- Experience with network firewalls, and troubleshooting network infrastructure security products and services, and provide an excellent customer experience.
- Working knowledge on remote user access technologies, including IPSec VPN, SSL VPN, Explicit Proxy, ZTNA, SWG Proxy.
- Experience of Sandbox (Wildfire), FwaaS & DLP.
- Knowledge on TLS / SSL Protocols
- Knowledge on Next-Generation Firewall capabilities, configuration, and deployment including Panorama, User-ID, App-ID, Threat Prevention, URL Filtering, CASB, DLP, SSL Decryption.
- Intermedi
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