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    Senior Team Leader - Kochi, India - Zapare Technologies Private Limited

    Zapare Technologies Private Limited
    Zapare Technologies Private Limited Kochi, India

    4 days ago

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    Description
    Senior Team Leader

    Zapare Technologies, a leading provider of Revenue Cycle Management solutions and services for the US Healthcare industry is looking for dynamic and ambitious professionals to join their team.


    Designation:
    Sr. Team Leader

    Job Specification


    • 1-2 years of experience as a Team Leader
    • Strong domain knowledge in US Healthcare
    Preference will be given to candidates who have domain experience in the following areas:


    • Denial Management services
    • Remittance Processing services
    • Conversion of Paper EOBs to ANSI 835 files
    Job Description


    • Team Management
    • Manage the day-to-day activities of a team.
    • Ensuring leaves are managed judiciously so there is no risk in delivering files within TAT.
    • Ensuring team members are fully trained and equipped to complete the tasks assigned to them.
    • Identify and groom prospective leaders from the team.
    • Ability to implement policies and processes as directed by the company.
    • Performance Management
    • Guide the team to achieve quality and productivity SLAs.
    • Conduct performance review meetings and share feedback to the team members in a timely manner.
    • Coach and mentor team members towards exceptional performance.
    • Operations Management
    • Fully understand the workflow of the application and ensure TAT is met.
    • Coordinate with Managers to ensure adequate staffing is available to meet TAT.
    • Identify problem areas and proactively take steps to address them in a timely manner.
    • Communication
    • Excellent verbal and written skills in English.
    • Clarity of thought and ability to communicate accurately upwards and downwards.
    • Ability to converse in the local language.
    • Interpret emails and documents from clients and respond appropriately.
    • Ability to understand the Company's policies and communicate to the team.
    For more details please contact;

    Jerin Xavier

    E mail –

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