Telemarketing Executive - Kolkata, India - Crystal Group

Crystal Group

Verified Company

Kolkata, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Crystal is a veteran cold chain solutions player for India's most trustworthy and creditworthy brands, where the companies utilize our solutions to enhance their supply chain.

Crystal was born about 60 years ago, and today it focuses on a long-lost virtue, one of trust, the idea is to improve storage efficiency pan-India with complete transparency.

Companies that constantly strive to become more virtuous in this regard till they finally scale their business to create a utopia where optimised storage is the norm and not the exception.

Building storage solutions like this require long-term partnerships with the big brands across industries like Pharma, FMCG, E-com

**Telemarketing Executive Responsibilities:
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Responsible for making outbound calls and regular follow up on leads assigned.

Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the customers.

Selling our product over the phone and achieving the targeted sales numbers & value, set quality parameters.
Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
Address all the issues / grievances of customers and provide the right customer experience.
Capture the insights from customer interactions and share it with the internal team.
Strictly adhere to the process requirements

Skill and Competencies required: