Executive - Gurgaon, India - Johnson Controls

Johnson Controls

Verified Company

Gurgaon, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Description
Perform the daily BAU of collection Customers and ensure the Service requests are processed within SLA
Minimum 0-1 Years of Overall work experience in OTC collection
Support the Leads/Managers in the preparing of Billing Handover, Daily & Monthly Performance, Productivity and Accuracy reports.
Continuously seek out better ways of performing the process and incorporate continuous process improvements
Creation of SOP's
Analysis and resolutions to all Team member queries & co ordinating with Leads on critical activities
Explore Process Improvements and Drive projects
Bachelors/Masters degree in Finance and Accounting
Fluent in communication (Both Written and verbal)
Should be flexible to work in any shift