Us Voice Process Officer - Thiruvananthapuram, Kerala, India - Neogen Care
Description
Responsibilities:
- Answer incoming phone calls in a timely and efficient manner.
- Schedule and coordinate appointments in the practice management system for patients and clinical staff.
- Provide information, directions, and assistance to physicians, patients, their families, and vendors.
- Collaborate with the healthcare team to support patient care needs.
- Demonstrate professionalism, enthusiasm, competence, and friendliness in all interactions.
- Maintain exceptional attention to detail, accuracy, and timeliness.
- Effectively manage multiple tasks and prioritize work.
- Utilize strong communication skills, both verbal and written.
- Employ problemsolving skills to resolve issues and provide creative solutions.
- Show empathy and a strong customer service orientation.
- Be willing to work night shift (9:30 pm to 6:30 AM) from our office at Elippode, Trivandrum.
Qualification:
- Bachelor's degree
- 15 years experience in international voice processing.
- Excellent English communication skills (American accent is preferred)
Pay:
₹15, ₹30,000.00 per month
Application Question(s):
- Are you located in Trivandrum, Kerala? (Onsite role)
- How many years of experience in English Voice Processing?
- Are you comfortable with nightshift (9:30 PM to 6:30 AM) from our office?
Work Location:
In person
More jobs from Neogen Care
-
Backoffice Executive
Thiruvananthapuram, India - 2 days ago
-
Doctor - Clinical Quality (Trivandrum)
Thiruvananthapuram, Kerala, India - 6 days ago
-
Process Associate
Valiyavila, Thiruvananthapuram, Kerala, India - 6 days ago
-
Doctor - Clinical Quality (Trivandrum)
Thiruvananthapuram, Kerala, India - 3 days ago
-
Us Voice Process Associate
Thiruvananthapuram, Kerala, India - 6 days ago
-
Process Associate
Valiyavila, Thiruvananthapuram, Kerala, India - 5 days ago