Restaurant Captain - Bengaluru, Karnataka, India - RKGA STARZ PRIVATE LIMITED
Description
Job Title:
Restaurant Captain
Location:
Indira Nagar, Bangalore
Salary:
₹25,000 to ₹30,000 per month
Education:
Any
Experience: 2 to 3 years
Type of Properties:
Restaurant
Responsibilities:
Customer Service:
Greet and welcome guests upon arrival, escort them to their tables, and provide menus. Ensure that guests receive prompt, courteous, and personalized service throughout their dining experience.
Order Management:
Take and accurately record food and beverage orders from guests. Relay orders to the kitchen and bar staff, ensuring timely preparation and delivery of items.
Table Management:
Manage table assignments and seating arrangements to optimize capacity and flow. Coordinate with the host/hostess and floor staff to ensure efficient seating and turnover of tables.
Team Leadership:
Supervise and support the restaurant staff, including servers, bussers, and runners. Provide training, guidance, and feedback to ensure high standards of service and professionalism.
Problem Resolution:
Address any issues or concerns raised by guests promptly and effectively. Resolve complaints, handle special requests, and ensure guest satisfaction.
Upselling:
Promote menu items, specials, and promotions to guests. Encourage upselling and cross-selling to enhance the dining experience and increase revenue.
Quality Control:
Monitor the quality and presentation of food and beverages served to guests. Ensure that all items meet established standards of taste, appearance, and freshness.
Qualifications:
- Minimum 2 to 3 years of experience as a Restaurant Captain or in a similar role.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service abilities.
- Knowledge of restaurant operations and service procedures.
- Ability to multitask and work efficiently in a fastpaced environment.
- Flexibility to work evenings, weekends, and holidays as required.
Contact Information:
For further inquiries, please contact us at:
- Phone: /
Job Types:
Full-time, Permanent
Pay:
₹25, ₹30,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Experience:
- total work: 1 year (preferred)
Location:
- Bengaluru, Karnataka (preferred)
Work Location:
In person
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