Technical Training Lead - Gurgaon / Gurugram - confidential

    confidential
    confidential Gurgaon / Gurugram

    6 days ago

    Full time
    Description

    Key Responsibilities:

    Training Design & Delivery

    • Develop, deliver, and continuously enhance training programs for warehouse staff, supervisors, managers, and customers across global locations.
    • Design and implement a comprehensive training framework, including annual calendars, structured syllabi, and detailed session plans.
    • Conduct sessions focused on safety, process compliance, automation systems, and performance improvement.
    • Drive effective onboarding programs that accelerate ramp-up time and ensure strong adoption of GreyOrange systems and standards.

    Learning Needs Analysis

    • Collaborate with operations leaders, floor managers, and process owners to identify skills gaps and training needs.
    • Translate operational challenges into structured learning modules with measurable outcomes.

    Content Development

    • Create engaging, practical training content such as visual aids, process simulations, and hands-on demos.
    • Develop comprehensive SOPs, process documents, and modular learning content tailored for varied literacy levels and multicultural audiences.

    Performance Measurement

    • Track training impact through KPIs such as productivity, accuracy, safety compliance, and operational efficiency.
    • Design and integrate assessments, certifications, and feedback mechanisms to measure learning effectiveness.
    • Recommend corrective action plans for performance gaps identified through training evaluation.

    Culture & Knowledge Sharing

    • Foster a continuous learning culture through structured peer-to-peer knowledge sharing.
    • Support change management initiatives during implementation of new technologies or processes.

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