Customer Care Executive - Mohali, India - Teams Fusion

Teams Fusion
Teams Fusion
Verified Company
Mohali, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Qualification - Minimum 12th

Job Type - Full Time - Regular or Part-time

Full Time - Salary Between - 12 k to 25 K + Night allowances as per company norms

Timing - Rotationtional shifts - Must be ready to work in Night shifts

Key Skill - Fluent Communication skills in English and have basic touch with Typing

Job and Responsibilities:


  • Handle all queries in a polite, professional manner
  • Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
  • Escalate any issues to the Team Leader
  • Achieve agreedon KPIs and Objectives
  • Adhere strictly to shift schedules
  • Adhere to laid down internal policies, procedures, and processes
  • Work collaboratively with the team

Job Types:
Full-time, Regular / Permanent, Fresher


Salary:
₹12, ₹25,000.00 per month


Schedule:

  • Flexible shift
  • Morning shift
  • Night shift
  • Rotational shift

Supplemental pay types:

  • Performance bonus

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