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    Senior Associate - Bengaluru, India - Delhivery

    Delhivery
    Delhivery Bengaluru, India

    Found in: Talent IN C2 - 3 days ago

    Default job background
    Permanent
    Description
    Please enter job description : 1. Ability to identify customer's LTL/PTL requirements and clearly communicate the product offerings to
    match their needs.
    2. Service a geographical area/client segment to generate leads & sign new customers. Responsible for
    negotiation & pricing closure.
    3. Manage a portfolio of customers and potential customers via personal sales visits, using face to
    face contact to provide a personal service.
    4. Build a strong client relationship to ensure that the account performs and grows to its maximum
    potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
    5. Conversion of qualified leads into customers (First Time Buyers) across Major, Small and
    Medium Business Accounts and develop and penetrate existing accounts (Retention and
    Development).
    6. Act as the customer's main point of contact, by liaising closely with the relevant departments within
    Delhivery to ensure that their queries, problems or issues are dealt with appropriately.
    7. Monitor the health of accounts, service levels and enhace SOW growth. Prepare and present
    weekly/monthly reports detailing sales achieved and those predicted against targets.
    8. To continually develop knowledge of Delivery's products/services and general commercial
    awareness to provide the best possible solutions to the customers.
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