Technical Support Lead - Bangalore

· Job Description: · Job Summary: We are seeking an experienced Support Lead with strong finance domain knowledge to lead our technical support team. This role is critical in ensuring that our finance-related software and services deliver exceptional value to our clients. The Su ...

Key Responsibilities · Provide IT Support 24x7 on call production support. · Serve as the primary escalation point for complex technical issues across hardware, software, and network systems. · Monitor and improve helpdesk operations, ensuring timely resolution of support tickets ...

Lead customer support team to deliver exceptional service. · ...

The Sales Support Lead B2B Key Accounts is responsible for managing corporate accounts—including contracts, billing updates, and collections—for our preschool network. The role ensures smooth execution of B2B relationships through operational coordination and data-driven sales su ...

+The Lead, Production Support, will lead a team of support analysts and provide setup and testing of production job execution... · +Capability Building and Service Delivery - Execute the business plan set up by functional leaders... · Technical Expertise – Develop and execute hig ...

Azure Support Lead · The Company is seeking an experienced Azure Support Lead to join its team in Bengaluru. As a key member of the organization's IT department,This job description is not meant to be an all-inclusive list of duties ,y ou are expected to work closely with other t ...

We are seeking a Lead Customer Support for our team. The successful candidate will be responsible for leading a team of 8-10 employees and ensuring excellent customer service. · ...

The Customer Support Lead oversees daily operations for a team of 15–20 CS consultants. · ...

Key Responsibilities: · Team Leadership & Operations Management: · Lead daily operations of the technical support team, ensuring adherence to SLAs, TAT, and KARAs. · Develop strategies to optimize team performance and efficiency. · Roster & Shift Management: · Oversee team roster ...

We are looking for a Product Support Lead to join our team. This is a full-time position that requires strong leadership skills and experience in product support. · Lead, mentor, and grow the product support team to deliver outstanding support experiences. · ...

· Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure I ...

The position involves managing escalations & tickets ensuring knowledge sharing & team collaboration overseeing hardware troubleshooting leading technical support for projectors allocating work effectively. · Manage escalations & tickets · ...

We are looking for a highly skilled and customer-focused Lead AI Data Solution Technical Support professional. This role requires a combination of technical expertise, leadership skills, and problem-solving capabilities to ensure high-quality service delivery. · ...

The Production Support Lead will lead a team of support analysts and provide setup and testing of production job execution, · manage assigned change control tickets and trouble tickets, managing the applications and meeting the service level agreements defined, · provide leadersh ...

Lead global 24/7 SaaS production support including on-call rotations and incident workflows to ensure high platform availability by proactively detecting triaging and mitigating issues. · ...

We are seeking a highly skilled and proactive Lead Operations Engineer to oversee and support our Data and Analytics (DNA) platform in a mission-critical environment. · Operational Leadership: Lead and mentor a team of offshore engineers supporting DNA production, QA batch jobs, ...

We are looking for a pro-active and highly skilled IT Support Lead Agent to join our rapidly growing organization. · Own and manage Jira Service Management (JSM) administration for Tenthpin Solutions · Act in a lead coordination role for the Level 1 service team · Develop and mai ...

We are seeking a Product Support Lead to establish and manage our product support function. · This is a mid-level, hands-on role for someone with strong operational support experience, · who can handle client-facing issues while building the foundation for a scalable support team ...

Emergent builds autonomous coding agents that replace traditional software development by generating, testing, · and deploying production applications directly from plain-language intent. · Lead and empower a high-performing team of support professionals handling both technical a ...

The Tech Support Lead is responsible for overseeing day-to-day technical support operations, ensuring high-quality customer service, · and leading a team of technical support engineers.This role combines hands-on expertise with leadership, process improvement, · and cross-functio ...