Jobs
>
Bengaluru

    Specialist - Client Support - Bengaluru, India - BiteSpeed

    BiteSpeed
    Default job background
    Description

    What you'll do:

    • This role is a mix of supporting customers who reach out over live chat, email & phone, helping them get setup over google meets & ensuring activation of new customers to ensure value is realised
    • You'll be chatting with ecommerce business owners globally (50+ countries), understanding how they run their business & helping them setup our product to make them successful
    • Onboarding customers coming through our sales channel and helping them get setup
    • Recording and segregating technical issues and product requests from customers and routing them to product team
    • Understanding roadblocks in product activation by watching videos of customers using the product and passing UI/UX suggestions to product team

    What makes you a good fit:

    • You care about creating a software service experience that parallels a Michelin star Italian restaurant
    • You genuinely like helping people and making them successful
    • You are proficient in SQL, JavaScript, Postman API testing and web debugging/analytics.
    • You have 1 to 3 years(maximum) of experience in technical customer support at a B2B SaaS company.
    • Experience at an early stage SaaS startup would be a plus(this is not a hard requirement)
    • You have a genuine interest in conversations with people from different backgrounds to learn about their lives
    )


  • Anthology, Inc. Bengaluru, India

    Client Support Trainer · Bangalore, India · The Opportunity: · Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company's mission is to provide dynamic, data-informed experiences to the global education commun ...


  • Channel Softech Private Limited Bengaluru, India

    Work using all possible ways to generate new leads & inquiries for website designing and digital marketing. · - Identify prospects and convert the leads into business · - Coordinate between customer and design & development team · - Develop a growth strategy focused both on finan ...


  • Engage2Excel Bengaluru, India

    In light of the current pandemic situation, training and work will be done remotely until further notice. · **MAJOR RESPONSIBILITIES/DUTIES**: · - Assisting customers, receiving and processing requests based on designated program specifications via phone and/or our ticketing syst ...


  • UNIMAC OVERSEAS PRIVATE LIMITED Bengaluru, India

    **Requirements and skills** · - Good interpersonal, written and verbal communication skills. · - Soft spoken good listening skill. · - Multitasking and time management. · - Data entry experience with typing speed of 40 wpm. · - Good knowledge of computer handling and MS office (e ...


  • Engage2Excel Bengaluru, India

    **MAJOR RESPONSIBILITIES/DUTIES**: · - Assisting customers, receiving and processing requests based on designated program specifications via phone and/or our ticketing systems. · - Interact with customers to provide information and/or technical assistance in response to inquiries ...


  • HireExcel Solution Bengaluru, Karnataka, India

    Industry-**Fintech**: · - **Should have 1yrs-2 years customer support experience in BPO/Call Centre of Banking/NBFC / Fintech**: · - **Qualification-Graduate**: · - **Both Male and Female can apply.** · - Manage Incoming mails and outbound calls to resolve queries to perfection. ...


  • VictaMan Services Private Limited Bommanahalli , Bengaluru, Karnataka, India

    **Job Title: Full-Time Customer Support** · - Experience Level: 0-2 years · - Location: Bengaluru, Karnataka · **Responsibilities**: · - Handle inbound and outbound calls effectively. · - Provide information about products, services, and offers to customers. · - Understand custom ...


  • EY Bengaluru, India

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...


  • JPMorgan Chase Bank, N.A. Bengaluru, India

    **Summary of Responsibilities** · - Continued development of the Clearing Client Support offering and solutioning better processes with the use of strategic tool. · - Providing a flexible approach in order to support the prime brokerage/clearing businesses in a continually changi ...


  • Cloudphysician Bengaluru, India

    CLOUDPHYSICIAN · Cloudphysician is a healthcare company reimagining the delivery of critical care through patient- centric solutions. We use our advanced technology, designed and developed in-house, to increase access to care, all across the globe. · Our Care Center, based in Ban ...


  • Epsilon Bengaluru, India Full time

    Job Description · Powered by the industry's most advanced loyalty platform, our Loyalty team makes lifetime connections for brands the world over. Focused on platform delivery, the team is equipped with best-in-class technology, unmatched data expertise and identity resolution c ...


  • Inspiration Manpower Consultancy Private Limited Bengaluru / Bangalore, India Full time

    Job Description : · Greetings from Inspiration Manpower Consultancy Pvt Ltd We are hiring for one of our client. Kindly find the job description below. Interested candidates call or email your updated CV. Qualifications What you will need to succeed in the role: Qualification - P ...


  • Oracle Bengaluru, Karnataka, India

    As the Support Services Owner, your role within a team setting involves taking custodianship for encouraging and maintaining Oracle Cerner client relationships. In your interactions with Oracle Cerner clients, you will undertake a variety of responsibilities. Your overarching obj ...


  • Barclays Bengaluru, Karnataka, India

    Job Title: PBE - Client Service Role · Location: Delhi · About Barclays · Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around th ...


  • Silicon Valley Bank Bengaluru, India

    BE PART OF A BANK LIKE NO OTHER. · When you work with the world's most innovative companies, you know you're making a difference. · Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical brea ...


  • DXC Technology Bengaluru, Karnataka, India

    **Essential Job Functions** · - Serves as a senior solutioning specialist for a consulting practice supporting 14 countries in the Asia Pacific Middle East & Africa region. · - Primarily responsible for pre-sales opportunities and supporting the transition from pre-sales/sales to ...


  • Bigyellowfish Technologies Pvt. Ltd. Bengaluru, Karnataka, India

    We are looking for a motivated and experienced Client Success Executive to join our team. As a Client Success Executive, you will be responsible for providing ongoing support to our clients. In addition, you will be managing and maintaining relationships with our clients to ensur ...


  • HSBC Bengaluru, India

    -Job description · **Some careers shine brighter than others.** · If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offe ...


  • CGI Bengaluru, Karnataka, India

    Service Desk Transition - PM · Job Title · Service Desk Transition - PM · Job Overview · IT Service desk transition - Project Manager · Manages and co-ordinates the IT Service Desk transition from incumbent to new provider in co-operation with the new provider Project Manager and ...

  • JLL

    Hsse Executive

    1 week ago


    JLL Bengaluru, Karnataka, India

    JLL supports the Whole You, personally and professionally. · HSSE Executive · Work Dynamics · We are looking for HSSE Executive for our Client business. · About JLL · We're JLL. We're a professional services and investment management firm specializing in real estate. We help orga ...