Customer Care Executive - Jaipur, India - Nandani Creation Limited (Jaipur Kurti)

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutions.

  • Keep records of customer interactions, process customer accounts, and file documents.
  • Ask questions to understand customer requirements and grievances.
  • Enter and update customer information in the database.
  • Take and process orders in an accurate manner.
  • Handle grievances to preserve the company's reputation.
  • Go the "extra mile" to ensure Customer Satisfaction.
  • Keep records of calls and note useful information

Salary:
₹15, ₹22,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- customer care executive: 1 year (preferred)
- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)

Work Location:
One location

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