- Hire, retain, and develop a high-performing, diverse and inclusive team.
- Increase the speed of onboarding of new customers and ensuring realization of SaaS revenue within the defined timelines.
- Ensure successful delivery of all projects assigned to Delivery Centres.
- Lead the financial health of the projects that are delivered by Delivery Centres. Also, ensure there is no leakage of revenue by providing support within the agreed SLA through the support organization.
- Work closely with our Customer Success, Sales, and Engineering teams toensure we have the right offerings and capabilities that meet customer and market expectations.
- Review, assess and define the tools and processes required to deliver high levels of customer satisfaction.
- Prepare and maintain forecasts for staffing resource planning.
- Prepare monthly reports with an emphasis on staff use, utilization, resolution time, and overall customer satisfaction.
- Establish and cultivate a solid working relationship with customers through building relationships with critical stakeholders (C-level Leaders, IT Directors, and IT Managers).
- Customers first approach.
- MBA or advanced degree in a management field, or experience leading business functions including bookings and P&L.
- 15+ years of experience managing professional services teams and offshore delivery teams.
- 10+ years of experience in Enterprise SaaS domain.
- Experience building and managing offshore delivery centres teams.
- Demonstrated communication, project management and stakeholder management skills, with a focus on negotiating and delivering successful projects.
- Experience working with a cross-functional team and geographically dispersed customer base.
- Proven track record of managing large-scale, services projects to the C-Suite level of executives.
- Ability to drive strong revenue growth and maintain profitability of all accounts.
- Demonstrated ability to navigate between the business and technical domains of an Enterprise B2B SaaS product.
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Delivery Director
Found in: Talent IN 2A C2 - 5 days ago
CareerXperts Consulting Chennai, IndiaAre you passionate about building high-performing teams and exceeding customer expectations? Do you have a proven track record in managing large-scale SaaS projects? If so, we want to hear from you · We're searching for a seasoned Sr. Delivery Director to join our growing team. I ...
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Director of Delivery
Found in: Appcast Linkedin IN C2 - 6 days ago
CareerXperts Consulting Chennai, IndiaDo you thrive in fast-paced environments, leading and motivating teams to deliver exceptional results for clients? Are you a seasoned professional with a passion for SaaS and product companies? We're looking for a Delivery Head with a passion to work with SaaS & Product Companies ...
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delivery director, it services, erp
Found in: Talent IN C2 - 4 days ago
ITC WORLDWIDE Chennai, India Full timeITC Business Applications Domain Delivery Practice is looking for an experienced and highly dynamic leader to take on a leadership role for TECHNICAL SERVICES & SUPPORT. The Delivery Director role is a critical leadership position responsible for managing and delivering the portf ...
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Delivery Head-Transaction Banking
Found in: Talent IN 2A C2 - 6 days ago
Intellect Design Arena Ltd Chennai, IndiaDetails: · Role-Delivery Head-India · Grade-SVP · Exp-20+ · Location-Chennai · Mode-WFO · Suitable candidate shall be notified the same day · As a SVP, the incumbent will own the responsibility of Product Delivery / Implementation rollout for Payments, Trade & Finance, Liquidity ...
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Operations Delivery Leader – AR Follow Up
Found in: Talent IN 2A C2 - 1 day ago
Unique Occupational Services Pvt Ltd. Chennai, IndiaJob Description for Operations Delivery Leader – AR Follow Up · Position Summary: · Operation Delivery Leaders need to meet and exceed business objectives ensuring consistent · achievement of all operational and financial KPIs. Required to manage multiple sites to deliver an · ou ...
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Sr. Product Owner
Found in: Talent IN 2A C2 - 6 days ago
IDIQ Chennai, IndiaIDIQ is seeking a highly motivated and driven Sr.Product Owner for our product development team to support the ever-growing demands of our rapidly growing business At IDIQ we work in a fun, fast-paced environment creating a rewarding workplace experience. · As a Senior Product O ...
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Visualizer
Found in: Talent IN 2A C2 - 5 days ago
RRD GO Creative Chennai, IndiaWho we are? · RRD is a leading global provider of multichannel business communications services and marketing solutions. With more than 50,000 clients and 36,400 employees across 29 countries, RRD offers the industry's most comprehensive offering of solutions designed to help com ...
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Director of Engineering
Found in: Appcast Linkedin IN C2 - 5 days ago
Intellect Design Arena Ltd Chennai, IndiaJob Title - Engineering Director · Experience - 15+ years · Location - Chennai (Work From Office) · NOTE : Ideal to have core banking or finance technology domain expertise like (Cards, Payments, Lending, Retail/Core banking) · Responsibilities · Understand business needs from th ...
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Purchasing Assistant
Found in: Talent IN 2A C2 - 1 day ago
Veeyor Polymers Chennai, IndiaCompany Description · Veeyor Polymers Pvt Ltd is a well-known manufacturer of engineered epoxy and polyurethane systems. Our products are formulated for various applications, including the electrical and electronic industry, floor coating, and other adhesion-required applications ...
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Senior Manager/ Associate Director – Skill-ed
Found in: Appcast Linkedin IN C2 - 2 days ago
SAMS: Specialist HR Consultancy for the Public Health, Development, and CSR Sectors in India Chennai, India1. POSITION VACANT: Senior Manager/ Associate Director – Skill-ed, Chennai/ Bangalore, India (One Vacancy) · 2. ORGANISATION BACKGROUND: · Our client is a highly reputed NGO that believes, every underprivileged child deserves quality education and works toward transforming India ...
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Human Resources Business Partner
Found in: Talent IN 2A C2 - 1 day ago
Ivy Mobility Chennai, IndiaPosition Description: · Lead with the global business leadership teams and People Team on business and regionally relevant subjects across the spectrum of HR topics including but not limited to Performance Management, Employee Engagements, Rewards, Talent Management, DEIB, Hybrid ...
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Enterprise Architect
Found in: Talent IN 2A C2 - 12 hours ago
HEMA'S ENTERPRISES PRIVATE LIMITED Chennai, IndiaRole : Enterprise Architect · Job Description : · To assist CIO / IT Director to set the direction and approach for integrating IT systems and ensure alignment with business strategies and management priorities, reduce cost of operations and agility to meet the business needs, an ...
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Senior Director
Found in: Talent IN 2A C2 - 21 hours ago
Vbeyond Bangalore/Gurgaon/Gurugram/Pune/Chennai, India permanentJob Overview : · We are seeking an accomplished and visionary Senior Director to lead our Digital Engineering Practice. The ideal candidate will bring a wealth of experience in building products, innovation in Product Engineering in Data & AI space, a proven track record of build ...
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Digital Innovation Director
Found in: Talent IN C2 - 4 days ago
Buckman Chennai, India PermanentDescription · Digital Innovation Director - Software delivery Location : Chennai, India · Required Language : English · Employment Type : Permanent · Seniority Level : Senior Level · Travel : <10% Mission Statement/Purpose · Reporting to the Senior Director of Software, the D ...
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Director - Program & Project Management
Found in: Talent IN C2 - 4 days ago
LTIMindtree Chennai, IndiaDirector - Program & Project Management · Job Req Id: · • Engagement governance & program management of all projects being delivered within the portfolio of MFG clients. · • Proactive manage risks, respond to client escalations and troubleshoot delivery or engagement issues in ...
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Delivery Head
Found in: beBee S2 IN - 1 day ago
iimjobs Chennai, India Full timeRole : Delivery Head · Experience : Years · Must have: Delivery Excellence · Job Description: · Roles & Responsibilities: · Responsibilities: · - Hire, retain, and develop a high-performing, diverse and inclusive team. · - Increase the speed of onboarding of new customers and en ...
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InsighTek Global
Found in: beBee S2 IN - 4 days ago
iimjobs Chennai, India Full timeResponsibilities: · - Hire, retain, and develop a high-performing, diverse and inclusive team. · - Increase the speed of onboarding of new customers and ensuring realization of SaaS revenue within the defined timelines. · - Ensure successful delivery of all projects assigned to D ...
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Head - Delivery - Enterprise SaaS (15-17 yrs)
Found in: beBee S2 IN - 1 day ago
iimjobs Chennai, India Full timeHead - Delivery · Role: Delivery Head · Experience: 15 to 17 years · Location : Chennai-Hybrid · Job Description: · Roles & Responsibilities · Responsibilities: · - Hire, retain, and develop a high-performing, diverse and inclusive team. · - Increase the speed of onboarding of ne ...
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Associate Director
Found in: Talent IN C2 - 2 days ago
Bhumi Chennai, IndiaBhumi's Skill-Ed programme improves employability of youth by upskilling that widens their career opportunities and secures a sustainable livelihood. Skill-Ed is focussed on IT and soft-skills training. · An ideal candidate for this position should have a strong background in tec ...
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Director VP
Found in: Talent IN C2 - 7 hours ago
Saaki Argus & Averil Consulting Chennai, IndiaJob Title: Director /Vice President Performance Delivery COE · JobOverview: · As a Director / Vice President of the Performance DeliveryCenter of Excellence you will serve as a senior leader combiningstrategic partnership with handson coaching for executive businessleaders. Your ...
Sr. Delivery Director - Chennai, India - Ivy Mobility
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