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    Voice Process - Coimbatore, India - Adam&EveInc

    Adam&EveInc
    Adam&EveInc Coimbatore, India

    5 days ago

    Default job background
    Full time
    Description

    Greetings from Adam And Eve Inc

    We have opening for BPO Voice processing

    Languages : Telugu and Kannada

    No targets

    Flexible timing

    Incentives

    frequent Hike

    Location : Coimbatore, Lakshmi mills

    Interested can share your Cv's to

    contact :

    Job Responsibilities:

    Customer Support:

    Gather the Feedback from Customer & Maintain Long Lasting Relationship.

    Handle inbound & Outbound calls from customers in a professional and courteous manner.

    Listen attentively to customer inquiries, concerns, and feedback.

    Provide accurate information and solutions to customer queries.

    Documentation:

    Maintain detailed and accurate records of customer interactions in the CRM system.

    Update customer profiles with relevant information.

    Quality Assurance:

    Adhere to quality standards and ensure consistency in service delivery.

    Participate in ongoing training to stay updated on product knowledge and customer service techniques.

    Qualifications:

    Education:

    Any Degree with computer Knowledge.

    Communication Skills:

    Excellent verbal and written communication skills in Tamil, Malayalam , Hindi & Telugu.

    Ability to articulate information clearly and concisely.

    Previous experience in a customer service role is preferred but not mandatory.

    Ability to handle a high volume of calls with a focus on quality service.

    Ability to think on your feet and provide effective solutions.

    Requirements:

    Immediate availability for joining.

    Team Player

    Ability to work collaboratively in a team-oriented environment.

    Positive attitude and a willingness to learn.


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