Executive - Service Desk - Chennai, Tamil Nadu, India - ZF

Verified Company

Chennai, Tamil Nadu, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

What's Next? Join ZF:

ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.

ZF allows vehicles to see, think and act.

In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers.

ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility.

Executive - Service Desk:

Country/Region: IN
Location: Chennai, TN, IN, 600116Req ID 63949 GBS Chennai, India

Your Tasks:
Support the team on day-to-day service desk operational activities
Responsible for all deliveries scoped under the category of Customer service queries, Product support/ Issues, Vehicle monitoring systems & Vendor coordination

Manage communication of his/her team with other teams such as sales, services, logistics, Internal OE/AM, Vendors, Hardware & software suppliers etc.

Responsible in maintaining team's Knowledge base.

Your Profile:
B.E/B.Tech with 2-5 years of experience in similar service desk operations

Educational stream:
Engineering stream

Should be very familiar with all the automobile products to provide effective support
PC skills (Microsoft Office, Excel, SAP, Sales force)
Communicative, Flexibility, Empathy.

Contact

Abdul Rahim J

What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?:
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential.

We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

Find out how we work at ZF:

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Service Desk, Engineer, ERP, SAP, Customer Service, Engineering, Technology