Inside Sales Representative - Bengaluru, India - Elfonze Technologies

Elfonze Technologies

Verified Company

Bengaluru, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Information:

Industry

IT ServicesCity
Bangalore NorthState/Province
KarnatakaCountry
IndiaZip/Postal Code

Role Description:

Inside Sales Representative -Sales Order Entry and Customer Service will be primarily responsible for entering the sales order in the JDE and providing customer support to ensure customer satisfaction through excellent service.

The day-to-day tasks of this role include sales order entry & returns and responding to customer inquiries, resolving complaints.

Skill Set and Qualifications:

Create a Sales order in the JDE ERP system as per the BOM / Drawings / Customer Purchase Order.
Excellent GD&T knowledge and keen in Drawing abilities (Reading).
Should have handson experience in Engineering components ordering for Oil and Gas industry components.
Eliminate crossfunction communication breakdowns.
Provide accurate and timely order status information to meet customer needs.
Experience with handling US customer calls and vendors.
Customer service, customer support and customer satisfaction skills.
Experience in managing customer experience.
Excellent verbal and written English communication skills.
Excellent organizational skills.
Ability to multitask and work in a fastpaced environment.
Strong problemsolving and conflict resolution skills.
Knowledge of Microsoft Office and customer relationship management software.
Bachelor's degree in Mechanical Engineering is preferred.
Experience with JD Edwards is mandatory.

years' experience with a manufacturing or engineering company background is preferred.