Car Service Advisor - Chennai, Tamil Nadu, India - shreshtha business solution
Description
Responsibilities- Answer questions about service outcomes, schedule and book appointments, vehicle dropoff and vehicle pickup
- Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
- Manage and oversee the dealership's workflow and schedule
- Call customers to advise them about service changes or car pickup times
- Maintain positive customer relationships to ensure repeat business
- Proven work experience as a Service Advisor or similar role
- A strong understanding of automotive technology and the automotive industry
- Proficiency with industryspecific software
- Excellent customer service, interpersonal and communication expertise
- Strong organizational, decisionmaking and problemsolving skills
- Relevant training and/or certifications as a Service Advisor
Pay:
₹20, ₹25,000.00 per month
Schedule:
- Day shift
Work Location:
In person
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