Tele Caller Executive - Chandigarh, India - Kiwa Shipping

Kiwa Shipping

Verified Company

Chandigarh, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Telecalling:

Conduct outbound calls to potential clients, introducing products/services and generating leads.
Handle incoming calls, addressing customer inquiries, providing information, and resolving issues.
Maintain a professional and friendly demeanor during all customer interactions.

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Office Management:

Oversee daily office operations, ensuring a smooth and efficient workflow.
Manage office supplies, equipment, and inventory to meet organizational needs.
Coordinate meetings, appointments, and travel arrangements for team members.

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Administrative Support:

Assist in the preparation and distribution of internal and external communications.
Manage and organize office files, documents, and records.
Handle general administrative tasks such as data entry, scheduling, and document preparation.

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Customer Relationship Management:

Build and maintain positive relationships with clients through effective communication.
Keep accurate records of customer interactions and transactions.

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Coordination and Collaboration:

Collaborate with team members to ensure seamless communication and cooperation across departments.
Act as a liaison between management and other staff members.

Qualifications:

Proven experience in telecalling or customer service roles.
Strong verbal communication skills with a clear and articulate phone manner.
Proficiency in office software (e.g., MS Office, Google Suite).
Excellent organizational and multitasking abilities.
Prior experience in office management or administration is a plus.
Ability to work independently and as part of a team.

Education:

A high school diploma is required. Additional certifications or a bachelor's degree in a relevant field is a plus.

Job Types:
Full-time, Fresher

Salary:
₹9, ₹11,000.00 per month

Benefits: