Customer Service Representative - Noida, India - Micro Flair Solutions
1 week ago
Description
We are looking for Agents for Travel Sales Process. Who will be required to interact with International clients for booking Air, Bus, Train Tickets and Hotels. Guide them toward picking the best holiday package to suit all of their requirements.Roles and Responsibilities
- Responsible for handling incoming call for Bookings.
- Strong communication skills (verbal and written)
- Possess good knowledge of International boundaries.
- Handling all functions related to Hotel Booking and Travel Arrangements (Airlines, Bus, Car and Railway)
- Taking care of cancellations and refunding of the bookings.
- Maintaining complete record, files and documentation related to travel desk.
- Must be well aware of all the geographies, country capital across.
- Good Communication skills Oral &Written
- Good knowledge of internet
- Ready to work in shifts.
- Interpersonal and communication skills
- The ability to work on your own initiative
- The ability to work with personnel from all levels
- Pleasant personality.
- Good written and Verbal communication skills.
- Degree in Hospitality, Travel, Tourism, Business or relevant field is preferred.
Job Types:
Full-time, Regular / Permanent
Salary:
Up to ₹40,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
Day range:
- Monday to Friday
- Weekend availability
Shift:
- Night shift
- Rotational shift
- UK shift
- US shift
Supplemental pay types:
- Bonus pay
- Commission pay
- Joining bonus
- Performance bonus
- Quarterly bonus
- Retention bonus
- Yearly bonus
Travel requirement:
- No travel
Ability to commute/relocate:
- Noida,
Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)
Language:
- English (preferred)
Speak with the employer
Expected Start Date: 07/08/2023
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