Collection Associate - Chennai, India - Naman Staffing

Naman Staffing

Verified Company

Chennai, India

4 days ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Description:

Job Details

Position :
Collection Associate

Job Location :
Chennai

About the company:

One of the leading names in EPC segment

Job Requirement:

Responsible for all credit management activity within a designated portfolio of country accounts.
Coordinates cash collection and commercial activities to ensure positive relationship established within assigned customer base, and develop positive and progressive relationships to ensure customers pay to established country / regional team
Controls key debtor performance within assigned portfolio
DSO, Aged debt and bad debt to ensure full adherence to stretched targets within assigned customer base. Makes core use of the telephone as a communication medium to ensure appropriate contacts made v plan.
Plays active role in achieving consistent year on year DSO reduction and seeks to fully maximise business cash flow.
Seeks and delivers innovative means of DSO improvement between country business and the customer enhancing partnership arrangements with customers, including customer visits. Debt resolution negotiations and enforcement of business agreed credit limits and terms.
Seeks to reduce customer queries by acting as customer advocate and proactively reduces root cause issues that affect customer. Able to network cross market sectors as and when required.
Works together with country Sales teams and Managers /Shared Services teams to:
Initiate steps to deal with billing queries where these have effect on accounts and payments.
Prevent of bad debt and undue risk exposure on major accounts.
Develop effective and coordinated major accounts strategies and facilitation of subsequent servicing of these accounts.
Provide sales management with all necessary assistance by way of expertise involving customer payment terms and invoicing options.
Perform comprehensive analysis of business warehouse / objects reports to understand trends, and develop appropriate programmes.
Uses Telecredit and other CRM functionality to ensure customer activities captured, tracked and resolved in a smooth and professional manner.
Implements DSO BCP within personal portfolio, ensuring highly effective leverage of key principles.
Works in partnership with FiCo ensure in country / a regional input incorporated within plans and ensures full compliance to legal and regulatory demands.