Renewal Support Analyst - Pune - confidential

    confidential
    confidential Pune

    23 hours ago

    Full time Healthcare
    Description

    Responsibilities:

    • Review and validate customer entitlements, subscriptions, licenses, and services.
    • Organize contracts, order forms, and amendments to build accurate renewal profiles.
    • Create and maintain baseline quotes and renewal spreadsheets.
    • Develop Excel spreadsheets summarizing renewal terms, product details, pricing, and timelines.
    • Coordinate with CS Operations, CSMs, Deal Desk, and Finance to ensure data accuracy.
    • Maintain and update internal systems (Salesforce, CPQ, etc.) with current contract and customer data.
    • Support Renewal Managers in delivering accurate and timely renewal packages.
    • Identify and resolve data inconsistencies proactively to avoid delays.

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