Service Advisor - Bhandup, Mumbai, Maharashtra, India - Deep HR Services

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
Job description

Roles and Responsibilities

  • Greet customers and offer excellent customer service from intake to release of their vehicles
  • Determine and diagnose car issues based on customer description and vehicle condition
  • Translate customerreported problems to actionable work orders for technicians to complete
  • Order necessary parts from suppliers and doublecheck that they are delivered to technicians
  • Ensure that automotive work provided to customers meets company quality standards
  • Invoice and collect payment from customers for services rendered
  • Handle and resolve customer complaints regarding services
  • Maintain customer records and enter data into computer databases
Looking for a service advisor who have 2 to 4 years of experience of Automobile industry

Experience

  • Minimum 1 years of experience is must.
Qualification
- minimum Graduate / Diploma in automobile Engineering

Location

  • Mumbai
  • Required skills:
Technical competence

Good communication skills.

The ability to coach and develop others.

Commercial awareness

Conscientiousness

Perks and Benefits

Salary+ Incentive,

PF,

Role After Sales Service & Repair - Other
Industry Type Automobile
Functional Area Customer Success, Service & Operations
Employment Type Full Time, Permanent
Role Category After Sales Service & Repair


Salary:
₹18, ₹25,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Experience:

Service Advisor: 1 year (preferred)


Work Location:
In person


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