- Research, design, and develop print and online documentation for a variety of audiences for software products in accordance with product release schedule and the Documentation team style guidelines.
- Collaborate with product owners/SMEs to understand the requirements and features being built in the product and convert them into user comprehensible document.
- Must be a self-starter who pushes through their projects with minimal direction/handholding.
- Must have strong interviewing skills and be capable of building relationships with multiple subject matter experts.
- Must have a strong desire to add value to the customer's experience and overall success.
- Must have strong work ethics.
- Plan, create, and produce written documentation for systems, products, software, and technologies - including user guides, release notes, and training materials.
- Analyze and summarize functional specifications and works with demo or prototypes to understand product functionality.
- Run quality checks on their own deliverable before sending them to the customers
- Actively participates in the Agile scrum meetings (Good to have).
- 3+ Years in Technical Writing and Technical Document Creation on Software Products.
- Has knowledge of commonly used concepts, practices, and procedures within the technical writing field.
- Excellent organization and communication skills.
- Excellent problem solving and teamwork skills.
- Technical aptitude with desire to master advanced desktop publishing tools.
- Can-do attitude, willingness to expand knowledge base, and grace under deadline pressure.
- Good interpersonal skills, including the ability to communicate, interview subject matter experts, and work quickly and effectively in a quality-oriented team environment.
- Pays attention to detail.
- Proficiency with Adobe FrameMaker and Adobe Acrobat is desirable
- Proven technical writing and editing skills.
- Strong research skills including gathering and analyzing data from multiple sources
- Detailed oriented, autodidact, organized, high communication skills and self-managed.
- Manage multiple projects concurrently and meet all documentation deliverable deadlines
- Graduate in any discipline but an engineering graduate is preferable.
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Technical Writer I - Hyderabad, India - NCR Corporation
Description
About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world's leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
You are
Passionate and able to see order in chaos, you love to break complex information into clear and simple sentences. You are an expert in getting your point across with your writing. Complex systems, domain information, and new technologies do not intimidate you. Why? Because you believe there is always an easier way to communicate information.
At NCR, we believe that too. We are one of the world's first tech companies and still going strong. Like us, you know the online and mobile worlds better than any other and see patterns that no one else sees.
Curious? Read on. We are looking for Technical Writers like you.
Job Description
Responsibilities
Required Skillset
Qualification
Offers of employment are conditional upon passage of screening criteria applicable to the job
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