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    Manager : Underwriting Support - Noida, India - Genpact

    Genpact
    Genpact Noida, India

    6 days ago

    Genpact background
    Full time
    Description

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

    Inviting applications for the role of Manager, Underwriting Support
    In this role, you need to take care of any issues that arise during shift promptly and professionally, seeking advice from the duty manager where vital and assist the Front-Line Manager as and when necessary to make the business run effectively and efficiently.

    Responsibilities


    • Drive Continuous Improvement

    • Develop a strategy for team to reach organization goal

    • Communicate clear instructions to team members

    • Monitor team members and able to provide mentorship whenever needed

    • Manage the flow of day-to-day operations

    • Build reports to update the company on the team's progress

    • Rapport building with the internal & external partner

    • Take care of any issues that arise during shift promptly and professionally, seeking advice from the duty manager where vital

    • Ensure that the highest possible levels of customer service is delivered at all times

    • Assist the Front-Line Manager as and when necessary to make the business run effectively and efficiently

    • Ensure the team serves all products to company and brand specification

    Qualifications we seek in you
    Minimum Qualifications / Skills


    • Graduation in any stream except B.Tech and Technical Graduation & Law

    • Insurance knowledge (preferably Commercial UW Support) and ability to understand and interpret Insurance terminology

    • Proficient with MS Excel, MS Word, MS PowerPoint

    • Ability to do root-cause analysis for process gaps highlighted

    • Collaborative approach towards resolving the issues with partners & peers/sub-process areas

    • Ability to crunch data, possesses data driven & fact-based approach

    Preferred Qualifications/ Skills


    • Good analytical and problem-solving skills

    • Excellent written and verbal communication skills

    • Proven track record to build effective working relationships with clients & internal partners

    • Project Management and ability to run multiple priorities

    • Positive demeanor with a focus on continuous operational improvement and an open mind to change

    • Highly motivated and committed

    • Passion for working with people

    • Attention to detail

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