Global NOC Manager - Pune, India - Persistent Systems

Persistent Systems Pune, India

3 days ago

Technology / Internet

Description

About Position:

Taking ownership of customer issues reported, solving their problems through by providing resolution. Ensure SLA are achieved and work proactively to maintain the same.

Role: Global NOC Manager
Locations: Noida, Delhi, NCR, Pune, Mumbai
Experience: 9 to 15 Years
Job Type: Full Time Employment

What You'll Do:

Managing client expectation for daily BAU of global network team,
Manage and Mantor the virtual team (Should have relevant experience),
Participate in technical discussion along with Client for implementing solutions pertaining to Firewall, LANs, WANs, Wireless and other networking technologies.
Act as single point of contact for the client.
Demonstrated leadership and personnel/project management skills

Expertise You'll Bring:

Preferred Technical and Professional Expertise (12 years)
Checkpoint Firewall experience – Version R80 & Above (Mandatory)
FortiGate firewalls, Switches, Wireless (Mandatory)
BGP Routing, Cisco Data Center Switching – Nexus 9K/7K/5K/2K, Cisco/HP enterprise switching.
F5 Load Balancers (LTM/APM/ASM)
SDWAN Experience (Added an advantage)
Must be US shift (Monday-Friday). Shift change happens only if there's a client requirement.
Handling skills on working with global international clients
Should be comfortable for handling shift lead role and managing the escalations, support.
Network Security Operation Skills
Senior & security engineer with 12 years of hands-on experience.
Design plan, implement, support & maintain corporate networks
WAN Technologies: Cisco ASR and ISR routers, EIGRP, BGP, MPLS, QOS, Multicasting
LAN/Wireless/Datacenter technologies including TCP/IP, HSRP, STP, ACL, NAT, Nexus
Provide Level 2/3 support on Infrastructure and Integration-related issues.
Knowledge of Checkpoint firewalls including deployment, upgrades, patches, VPN, policy, NAT
Knowledge and experience with protocols such as SSH, FTP, NAT, SNMP, IPsec, QoS
Network Security Project & Implementation Skills
Ability to work independently under tight deadlines
Teamwork - Must work well in team environment
Create the required design for projects, Network/Security track
Strong written and verbal communication skills must for project/implementation deliverables.
Documentation (MS Word, Excel & Visio etc.,)
RCA preparation, SLA management as per ITIL best practices
Proactively monitor computing platforms for performance issues & take quick actions.
Assist in the developing Policies, Processes, and Procedures for the Infrastructure team.
Demonstrate and practice defined testing for all changes in the production environment.
Knowledge of system monitoring tools and commands to ensure quick resolution to issues.
Strong ISP/Product vendor coordination skills

Benefits:

Competitive salary and benefits package
Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
Opportunity to work with cutting-edge technologies
Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
Annual health check-ups
Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Our company fosters a values-driven and people-centric work environment that enables our employees to:

Accelerate growth, both professionally and personally
Impact the world in powerful, positive ways, using the latest technologies
Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
Unlock global opportunities to work and learn with the industry's best

Let's unleash your full potential at Persistent

"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."

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Global NOC Manager - Pune, India - Persistent Systems

Description

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