Digital Platform Support - Bengaluru, Karnataka, India - TMF Group

TMF Group

Verified Company

Bengaluru, Karnataka, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job no: 570725

Work type:
Full time

Location:
Bangalore, India, Pune, India

Categories:
Information Technology

Office Location:
Bangalore

About TMF Group
TMF Group helps its clients operate internationally and 'belong' wherever they are in the world.

Our work includes helping companies of all sizes with business services such as HR and payroll, accounting and tax, corporate secretarial, global governance and administration and fiduciary services for structured finance, private equity and real estate investments.

TMF India is a Great Place to Work, ISO & ISAE certified organization.

About the role:

Work with vendors for 3rd level support and TMF Internal teams.
Sets priorities for self to ensure task completion, coordination of work activities with peers and Global Application support Manager.
Follow ITIL processes along with TMF's best practices and guidelines.
Other role characteristics: highly selfmotivated, directed, detailed, analytical, problemsolving, critical thinking, ability to effectively prioritize and execute tasks in a highpressure environment.
Attend internal and vendor facing meetings as and when needed.
Contribute to Application support document library.

Key Responsibilities:

Perform the daily activities of business, technical or operations of support teams
Generate and maintain end to end Application Support documentation, ensuring on time & highquality delivery.
Utilize ITIL framework in day to day support activities.
Support and train new team members.
Be a champion of our TMF Operating model.

What's in it for you?

Pathways for career development

Work with colleagues and clients around the world on interesting and challenging work;
We provide internal career opportunities so you can take your career further within TMF;
Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

You'll be helping us to make the world a simpler place to do business for our clients;
Through our corporate social responsibility programme, you'll also be making a difference in the communities where we work.

A supportive environment

Strong feedback culture to help build an engaging workplace;
Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right worklife balance to perform at your best.

Other Benefits