Reservation Executive - Delhi, India - Bel Cibo Hospitality Pvt. Ltd.
Description
Belcibo Hospitality PVT Ltd is having restaurant chain by the name of Imperfecto, Informal, Shor & in the luxury segment
Khubhani.
Core Work Activities:
- Identifies new reservations / sales business opportunities to achieve personal and restaurant revenue goals
- Understands the overall market trends, including competitors strengths and weaknesses, economic trends, and knows how to sell against them.
- Handle Inbound / Outbound client calls / message inquiries on IVR understand customer requirements, explain about different pre defined offerings, and convert inquiries into sales to meet and exceed sales targets.
- Successfully create business from existing customer accounts by sending them new offer updates, packages and more.
- Update bookings and maintain records and update advance payments / balance receivable etc.
- Maintain and update inquiry record database, booking sheet(s).
- Keep track of balance payments receivable etc.
- Track the number of monthly inquiries through offline and online channels for sales analysis.
- Prepare and maintain daily and weekly reports for leads and conversions
Conduct market research, competition mapping, and keep updating the Directors on new offerings by competitors:
- Help in research and development of new online and offline sales channels / partners.
Qualifications & Experience
- Excellent communication skills, English (written and spoken) is a must
- Good knowledge of Microsoft Office / Excel is mandatory
Salary:
Up to ₹70,000.00 per month
Schedule:
- Day shift
- Morning shift
Speak with the employer
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