Customer Service Representative - Chandigarh, India - Champion Products Corp.

Deepika Kaur

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Deepika Kaur

beBee Recuiter


Description

Customer Support Representative:

Minimum 1 to 2 Years


Qualification:
Higher Secondary /Any graduate

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
Data Entry

Proficient in MS Excel


Salary:
₹180, ₹300,000.00 per month


Benefits:


  • Commuter assistance
  • Health insurance
  • Provident Fund

Schedule:

  • Monday to Friday
  • Night shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Experience:


  • Customer service: 1 year (preferred)

Language:


  • English (preferred)

Speak with the employer

  • Health insurance

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