Customer Service Representative - Chandigarh, India - Champion Products Corp.
Description
Customer Support Representative:
Minimum 1 to 2 Years
Qualification:
Higher Secondary /Any graduate
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Proficient in MS Excel
Salary:
₹180, ₹300,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- Customer service: 1 year (preferred)
Language:
- English (preferred)
Speak with the employer
- Health insurance
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