E-commerce Executive - Indore, India - Evitamin Business Consulting Pvt. Ltd.

Deepika Kaur

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Deepika Kaur

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Description

Job Title:
E-Commerce Business Associate

We are looking for a customer-centric and cordial E-Commerce Business Associate who can streamline all e-commerce activities. You should be able to forecast sales and resolve conflicts. You should be able to grow the business using positive customer experience.


Job Objectives
l To retain long-term consumer relationships

l Coordinate with the E-Commerce Manager in planning promotional offers and product discounts

l Organize e-commerce activities


Roles & Responsibilities

  • Managing Online Portals of the clients
  • Manage online ecommerce accounts of clients
  • Respond to customer web inquiries regarding online merchandise or service orders
  • Assists customers with product selection, answer basic questions and suggest various product options that are available.
  • Understanding client problems
  • Ensures prompt and proper resolution of client queries by providing additional information or escalating the issue
  • Take accountability and responsibility for the work assigned

Competencies Required

  • Excellent written and verbal communication skills
  • Proficiency in MS Office and relevant software
  • Excellent organizational and time management skills
  • Ability to work collaboratively with other departments
  • Handle multiple projects/assignments at the same time
  • Build client relations

Preferred Education
Any Graduate or Post Graduate (BE/BBA/MBA)


Work Location & Job Type
You'll be required to work full-time from our head office in Indore


Job Types:
Full-time, Regular / Permanent


Salary:
₹8, ₹27,890.55 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift
  • Flexible shift

Ability to commute/relocate:

  • Indore,

Madhya Pradesh:
Reliably commute or planning to relocate before starting work (required)


Experience:


  • Ecommerce: 1 year (preferred)
- total work: 1 year (preferred)


Speak with the employer

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