Telemarketer - Mumbai, India - Business Mantra

Business Mantra
Business Mantra
Verified Company
Mumbai, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

JD - Making outbound calls: Contacting potential customers or existing customers to provide information about a product or service, and to sell or upsell products.


Answering queries:

responding to customer inquiries about products or services, providing information on pricing, features, and benefits, and addressing any concerns or complaints.


Resolving issues:
Investigating and resolving customer issues or complaints, and escalating to the appropriate team if necessary.

Data entry:
Updating customer information in the company database, recording call logs, and other related data.

Customer service:
Providing excellent customer service, building rapport with customers, and ensuring that customer needs are met.

Sales targets:
Achieving sales targets by promoting and selling products or services.

Reporting:
Preparing reports on call logs, sales, and other relevant data, and submitting them to the team lead or manager


Role:
Customer Service**
Industry Type:IT Services & Consulting**
Department:Customer Success
, Service & Operations*
Employment Type: Full Time, Permanent

Salary:
₹15, ₹25,000.00 per month


Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Commission pay
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (required)

Experience:

- total work: 1 year (required)

  • Sales: 1 year (required)

Language:


  • Hindi (required)
  • English (required)

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