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    Digital Media Technician - Mumbai, India - Global Eagle

    Global Eagle
    Global Eagle Mumbai, India

    1 week ago

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    Description

    About Anuvu

    For over a decade, our clients in aviation and maritime have used our technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world. Brands such as Southwest Airlines, Norwegian Cruise Lines, Emirates and Celebrity Cruises have trusted us to provide solutions from high-speed broadband internet to movies, television and games.

    Our team of global experts take pride in providing clients what they need today while creating a strategic road map for tomorrow through reliable, scalable, and affordable content and connectivity solutions designed to meet the ever-changing technology needs of our clients' passengers and guests.

    Be Part of the Movement

    Anuvu is embarking on a new chapter with a new story to tell. As one of the leading providers of high-speed connectivity and entertainment solutions for worldwide mobility markets, we deliver what customers need today, while remaining flexible and future focused.

    Role Summary

    We require a Digital Media Technician to join our vibrant and fast-paced Media Operations team, who will provide support for digital and physical asset workflows. The main responsibilities of the Media Asset Coordinator are to ensure that daily content operations are running efficiently, while managing the sourcing of digital files from distributors, CSPs, Anuvu offices and major studios across our internal Data/Asset Management systems. This role will use Media Asset Management processes, ensuring the integrity and metadata accuracy of ingested content and supporting the integration of new business units with the system. The position will be responsible for acquiring content from distributor, perform non-liner edit using Adobe Premiere and other Adobe Creative Cloud products, prepare media for ingest, perform QC of assets, delivery of media, troubleshooting failed imports, updating metadata, archiving, and identifying any missing assets. The Media Asset Coordinator will be responsible for maintaining expert level knowledge of Media Asset Management technologies and methods in order to serve Anuvu's strategic roadmap.

    Location: Anywhere in India

    Remote Options: This role is remote.

    What You'll Be Doing

  • Track incoming assets from various global distributors / content owners and monitor throughout supply chain
  • Troubleshoot any holds or discrepancies between assets and confirmed orders
  • Check & track receipts for delivery of content between facilities, labs, and integrators
  • Assists content providers with delivery specifications to ensure successful deliveries
  • Coordinate with internal operations teams to troubleshoot missing assets based on internal work order status
  • Acquire and import source master assets, languages, and access service components
  • Basic Non-Linear Editing using Premiere and other Adobe Creative Cloud products
  • Quality control of assets against work orders and technical specifications
  • Coordinate with various departments to ensure rush orders are prioritized and support critical and time sensitive requests
  • Troubleshoot and problem solve technical delivery issues with both incoming and outgoing files
  • Troubleshoot and problem solve quality related issues of sent/received files with QC and editorial departments
  • Investigate and resolve any rejections or flags from integrators or clients
  • Responsible for generating new FTP and Aspera connections, or other delivery methods as required with client provided credentials
  • Archive, restore and transfer files
  • Adapt and follow new workflows and processes as introduced

    • Expectations

  • Self-Motivated
  • Strategic and Analytical approach
  • Highly Committed to work
  • Strong work ethics
  • Good Communication skills (both written & spoken)
  • Problem solver
  • Time management
  • Approachable and Polite behaviour
  • Team player

    • What We're Looking For

  • Graduate in any discipline
  • Knowledge of digital video standards including broadcast codecs, frame rates, aspect ratio preservation and conversion, standards conversion is required
  • Basic to intermediate knowledge of NLE editing using Adobe Creative Cloud
  • Experience versioning masters as per guidelines within the airline or Broadcast industry.
  • Experience in Media & Entertainment or Broadcast industries
  • Understanding of digital production supply chain and mass processing of deliverable files though automation or manual production process
  • 2-3 years Media Asset Management experience
  • Knowledge of MS Office package
  • Working knowledge of Photoshop preferred
  • Excellent English language and communication skills

    • This Might Be the Right Place if You....

  • Are a team fit; can help advance our global, inclusive culture
  • Are self-starter who likes to roll up your sleeves and take initiative with minimal direction
  • Can think about tomorrow, while getting your work done today
  • Are a collaborative team player; primary audience will be internal teams
  • Are curious and open to learning and finding innovative solutions
  • Can provide and accept feedback in a constructive manner
  • Are organized, have strong communication skills, and do whatever it takes to get things done

    • The Benefits of Working Here

    A career with Anuvu is a unique opportunity to grow your knowledge and skills within a casual culture that thrives on collaboration and innovation. In addition to a providing an outstanding work environment, we offer competitive benefits including medical, paid time off, life insurance, employee assistance and more

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