Jobs
>
Hyderabad

    Process Trainer - hyderabad, India - Randstad Sourceright

    Randstad Sourceright
    Randstad Sourceright hyderabad, India

    1 week ago

    Default job background
    Description
    about team

    Our team is a group of talented and dedicated professionals who are passionate about our work and committed to delivering exceptional results.

    We are a close-knit group that values the collaboration, open communication, and a supportive work environment.

    Our team is responsible for recruiting operations for fortune-500 clients across the globe, and we take pride in the important role we play in achieving the goals of our client's business.

    We are a diverse group with a range of skills and backgrounds, and we believe that our differences make us stronger.

    We are committed to fostering a culture of learning and growth, and we encourage each other to take on new challenges and develop our skills.

    We believe in working hard and having fun, and we enjoy celebrating our successes together as a team.

    Please Note :
    This role is for a contract of 12 months
    purpose of the jobAs a Process Trainer at Randstad Enterprise, you're the cornerstone of our talent development initiatives. Your role is instrumental in equipping our team members with the skills and
    knowledge they need to thrive.

    By designing and delivering innovative training programs, you empower individuals to excel in their roles and contribute to our collective success.

    Your commitment to excellence ensures that our talent development strategies align with organizational objectives, driving growth and success.
    Your role goes beyond mere instruction; you're entrusted with shaping the future of our workforce. By meticulously designing and implementing training programs, you cultivate a culture of continuous learning and improvement. Your efforts lay the foundation for our team members to excel in their roles, driving organizational growth and success.
    roles and responsibilitiesProcess training
    • Develop and deliver comprehensive training programs to onboard new hires and upskill existing employees.
    • Design training materials, including presentations, manuals, and interactive activities, tailored to the needs of various job roles and skill levels.
    • Conduct training sessions, workshops, and seminars, both in-person and virtually, ensuring effective
      knowledge transfer and engagement.
    • Collaborate with subject matter experts and department heads to identify training needs and prioritize learning objectives.
    • Evaluate the effectiveness of training programs through assessments, surveys, and feedback sessions, making continuous improvements as needed.
    • Provide one-on-one coaching and support to employees struggling with specific skills or tasks.
    • Stay updated on industry trends, best practices, and technological advancements relevant to the organization's operations.
    • Monitor and track employee progress and performance post-training, identifying areas for further development or refinement.
    • Act as a liaison between management and frontline employees, conveying feedback, concerns, and suggestions for process improvement.
    • Foster a positive and inclusive learning environment that encourages collaboration, creativity, and continuous growth among team members.

    Coaching, mentoring & reporting
    • Creating advanced reports for internal and external training needs to craft talent development strategy.
    • Develop and implement training programs focused on process adherence and compliance with organizational policies, industry regulations, and legal requirements.
    • Ensure that training materials and content accurately reflect current processes, procedures, and compliance standards, keeping them updated as necessary.
    • Managing, building and improving the training and development content.
    • Conduct regular audits and assessments to measure employee understanding and adherence to established processes and compliance protocols.
    • Coordinate with internal stakeholders to identify process inefficiencies or compliance risks and develop training interventions to mitigate them.

    job requirementsexperience required
    • Relevant experience in a similar Process Trainer/Training/L&D role(BPO/RPO/MSP/Recruitment/L&D/Sourcing).
    • 4+ years experience in the training, L&D, Human Resources, recruiting & staffing or BPO industry is preferable.
    • Proficiency in designing and developing training materials, including presentations, manuals, and e-learning modules.
    • Stakeholder management
    • Thorough understanding of organizational processes, procedures, and compliance standards relevant to the industry and specific job roles
    • Strong facilitation and presentation skills to deliver engaging and effective training sessions to diverse audiences.
    • Excellent verbal and written communication skills to convey complex information clearly and effectively to learners.

    knowledge
    • Professional certifications in training and development, instructional design, or process improvement (e.g., CPLP, CPTM, Six Sigma) are often preferred.
    • Familiarity with learning management systems (LMS), e-learning authoring tools, and other training technologies to deliver and track training activities.
    • Strong interpersonal skills to build rapport with learners, provide constructive feedback, and foster a supportive learning environment.
    ● Keen attention to detail to ensure accuracy and completeness in training materials, documentation, and compliance procedures
    If you are interested to apply please write to
  • Teleperformance

    Process Trainer

    2 weeks ago

    Teleperformance Hyderabad, India

    Develop bespoke training material and appropriate delivery methods for new hires as well as new initiatives for existing staff. · - Provide inputs for training to assist reducing the learning curve of new hires · - Identify training needs and devise improvement plans thru innovat ...

  • Vlizen Consultancy

    Process Trainer

    3 weeks ago

    Vlizen Consultancy Hyderabad, India

    Looking for trainer who has min 1yr experience in BPO as trainer with good communication skills with English & Tamil, English & Kannada. · Looking for someone who can join asap. · **Salary**: ₹30, ₹33,000.00 per month · **Benefits**: · - Health insurance · - Provident Fund · Sche ...

  • nexus consulting solutions

    Process Trainer

    2 weeks ago

    nexus consulting solutions Hyderabad, India

    We are looking for a Process Trainer to join our team and help our agents become proficient in the domestic process. The Process Trainer will be responsible for designing and delivering training programs to ensure that all agents are able to perform their jobs efficiently and eff ...

  • JobMate

    Process Trainer

    3 weeks ago

    JobMate Hyderabad, India

    Position - Process Trainer · Experience - 1+ · Qualification - Any Graduation · Hands on exp to conduct NHT and OJT. · Sal up to 3LPA - 4.2 LPA · Immediate Joiner (Mandate) · **Salary**: ₹8, ₹37,510.91 per month · Schedule: · - Monday to Friday · Ability to commute/relocate: · - ...

  • Tekpages It Solutions Private Limited

    Process Trainer

    3 weeks ago

    Tekpages It Solutions Private Limited Hyderabad, India

    Process Trainer · Internet Service Provider - Tech Support Chat · Location: Hyderabad · Qualification: Any Graduate & Above · Atleast 1 Year Experience in training New Hire Batches, preferably in Tech Support related process. · Work from Office · TP Office, DLF Cyber City, Gachib ...

  • Covi-Sense

    Process Trainer

    3 weeks ago

    Covi-Sense Hyderabad, India

    **JD;** · Process Trainer · - Good Communication skills. · Exp · - 2+ yrs of exp into Training · **At least 1 yr min of team handling.** · **Must be from a Healthcare background.** · Batches Handled · - 10+ · Need to be comfortable with Classroom and Virtual trainings · Timings · ...

  • Teleperformance

    Process Trainer

    1 week ago

    Teleperformance Hyderabad, Telangana, India

    **Reports To**: AM/Manager Training · **Summary**: · **Responsibilities Include But Not Limited To**: · - Develop and deliver training programs that meet the needs of the organization and its employees · - Create engaging and interactive training materials, including presentation ...

  • Jobmate

    Process Trainer

    1 week ago

    Jobmate Hyderabad, India

    should be able to communicate with team · - should be immediate joiner or 15 days Np also fine. · **Salary**: ₹40, ₹45,000.00 per month · Schedule: · - Day shift · Ability to commute/relocate: · - Hyderabad, Telangana: Reliably commute or planning to relocate before starting work ...

  • Teleperformance

    Process Trainer

    1 week ago

    Teleperformance Hyderabad, India

    Hi Connections, · Please find the job description below · Roles and responsibilities: · - Should have strong domain knowledge expertise in US Insurance Underwriting · - Demonstrates excellent presentation and communication skills. · - Managing batch level compliance on activities ...

  • JobMate

    Process Trainer

    3 weeks ago

    JobMate Hyderabad, India

    Hands on exp to conduct NHT and OJT. · Sal up to 3LPA - 4.2 LPA · Immediate Joiner (Mandate) · **Salary**: ₹8, ₹37,509.01 per month · Schedule: · - Monday to Friday · Ability to commute/relocate: · - Hyderabad, Telangana: Reliably commute or planning to relocate before starting w ...

  • Vervenest technologies

    Process Trainer

    3 weeks ago

    Vervenest technologies Hyderabad, India

    , · We are looking for a Trainer to educate our support, customer service teams by conducting seminars and interactive courses. · Trainer responsibilities include facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires. · I ...

  • Jobmate

    Process Trainer

    1 week ago

    Jobmate Hyderabad, India

    Work experience · 2 years (1 Years as Trainer / Aux Trainer) from third party BPO or captive canters · **Job Description**: · - Identifying training needs based on the Requirement. · - Scheduling and Organizing training programs · - Maintaining Trainees Attendance · - Maintaining ...

  • Covi-Sense

    Process Trainer

    3 weeks ago

    Covi-Sense Hyderabad, India

    Hands on exp to conduct NHT and OJT. · Sal up to 4.5 LPA · **Job Type**: Regular / Permanent · **Salary**: ₹30, ₹35,000.00 per month · Schedule: · - Flexible shift · Ability to commute/relocate: · - Hyderabad, Telangana: Reliably commute or planning to relocate before starting wo ...

  • Doctorvi

    Process Trainer

    3 weeks ago

    Doctorvi Hyderabad, India

    Hands-on exp to conduct NHT and OJT. · Sal up to 3LPA - 4.2 LPA · Immediate Joiner (Mandate) · Graduation mandatory · work from office · Schedule: · - Day shift · - US shift · Ability to commute/relocate: · - Hyderabad, Telangana: Reliably commute or planning to relocate before s ...

  • Manning Consulting

    Process Trainer

    1 day ago

    Manning Consulting Hyderabad, Telangana, India

    Hiring for permanent On-Role job 'Process trainer - Technical ' in US MNC · - **Qualification**:_ · - _Any graduate with 1 Year of Process Training Exp can apply._ · - _5 days wokring || 2 offs _ · - _Salary Upto 5.8 LPA._ · - _Rotational Shifts._ · - _Need immediate joiners Days ...

  • Hearing Solutions Pvt Ltd

    Process Trainer

    6 days ago

    Hearing Solutions Pvt Ltd Hyderabad, India

    **PROCESS TRAINER** · Customer Service Trainer responsibilities include facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires. If you're familiar with teaching soft skills like negotiation and problem-solving, we'd like t ...

  • NETRTECH SOLUTIONS LLP

    Process Trainer

    1 week ago

    NETRTECH SOLUTIONS LLP Hyderabad, India

    Position: Process Trainer · - Graduate with excellent spoken and written English. · - At least 2 yrs work experience in Training in Soft Skills Training in a similar environment (preferably servicing US customers) · - Excellent communication and presentation skills · - Good comma ...

  • Webhelp

    Process Trainer

    5 days ago

    Webhelp Hyderabad, Telangana, India

    **Training & Quality** · **Location** · - Hyderabad, India*** · Job Title: · Process Trainer · **Job Description**: · The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in s ...

  • Computer Generated Solutions India Private Limited

    Process Trainer

    3 days ago

    Computer Generated Solutions India Private Limited Hyderabad, Telangana, India

    **Desired Skills** · Excellent communication skills · Good Facilitation and influencing skills · Proficiency in MS office · Willingness to work in a 24/7 shift environment (Day and Night Shifts - Rotational) with no fixed week offs. Flexibility about working on weekly offs when r ...

  • Computer Generated Systems

    Process Trainer

    3 days ago

    Computer Generated Systems Hyderabad, Telangana, India

    **Desired Skills** · Excellent communication skills · Good Facilitation and influencing skills · Proficiency in MS office · Willingness to work in a 24/7 shift environment (Day and Night Shifts - Rotational) with no fixed week offs. Flexibility about working on weekly offs when r ...