Content Executive - Mumbai, India - Tata CLiQ
Description
Tata CLiQ is the flagship digital commerce initiative of the Tata Group. It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Beauty, and Luxury.It has a unique omnichannel marketplace model offering customers the convenience of quicker delivery (by shipping from store), easy pick-up and returns, across 1,200+ brands and 1,000 stores in 100+ Indian towns and cities.
At CLiQ:
- We obsess over customer delight.
- We are out there to find an alternate way of doing ecommerce.
- We carry an attitude to develop a culture of learning and continuous improvement, both for people and processes.
- We believe in Uncomfortable Transparency.
- We will always be respectful, empathetic, and caring about the wellbeing of our teams.
- We develop and use technology to enhance daytoday life and have a positive impact on customers.
- We encourage experiments and creativity in Technology.
We are committed to strengthening diversity, equity, and inclusion at the workplace through an enabling environment, supportive work-life policies for employees, and a culture that welcomes differences and creates a sense of belonging.
Roles & Responsibility
- Develop error free best in class master catalogue, branched out brand catalogues
- Liaison with Brands in fetching their catalogues and simplify them to fit into Luxury eCommerce ecosystem
- Continuously develop the product catalogue (products, images, departments, categories, quantities, etc.) with best in class content fetching techniques.
- Act as the SPOC for all data, catalogue, operations requirements
- Maintain various productivity trackers with an aim of improving efficiency of the Agency.
- Publishing metrics on Productivity, Quality, Lead time on a daily / weekly / monthly basis.
- Build effective customer insights and sales reports and contribute to the recommendation systems
Software skills required
- Excel
- High ( Should be comfortable with managing large volumes of data)
Soft skills:
- Excellent written and verbal communications skills
- Role is primarily operational so needs to be organised, fastpaced and driven
- So QUiQ
- PiQ
- CliQ before the opportunity is missed.
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