Branch Executive - Namakkal, India - KARUR GOLD FINANCE
Description
A Branch Executive for Gold Loan typically has several responsibilities revolving around managing the operations and business development of a branch that offers gold loan services.
Here's a general job description:
Position Title:
Branch Executive - Gold Loan
1.
Branch Operations Management:
- Oversee the daytoday operations of the branch, ensuring smooth functioning.
- Manage customer inquiries, loan processing, and disbursements efficiently.
- Maintain compliance with regulatory requirements and company policies.
2.
Business Development:
- Develop and implement strategies to achieve branch targets for gold loan disbursements and profitability.
- Identify and pursue opportunities to expand the customer base and increase loan portfolio.
- Build and maintain relationships with existing and potential customers to foster business growth.
3.
Team Management:
- Lead and motivate a team of loan officers and support staff to meet performance goals.
- Provide training, guidance, and support to staff members to enhance their skills and productivity.
- Conduct regular performance evaluations and take corrective actions as necessary.
4.
Customer Service:
- Ensure high levels of customer satisfaction by addressing queries, resolving complaints, and providing assistance as needed.
- Maintain a customercentric approach to deliver personalized service and build longterm relationships.
5.
Risk Management:
- Implement measures to safeguard the branch against fraudulent activities and defaults.
- Stay updated on market trends, regulatory changes, and industry best practices related to gold loan operations.
6.
Reporting and Documentation:
- Prepare accurate reports on branch performance, loan disbursals, collections, and other key metrics.
- Maintain proper documentation of loan transactions, customer records, and regulatory compliance.
7.
Marketing and Promotion:
- Collaborate with marketing teams to develop promotional campaigns and initiatives to attract customers.
- Participate in local events, community outreach programs, and networking activities to enhance the branch's visibility and reputation.
Requirements:
- Bachelor's degree in Business Administration, Finance, or a related field (preferred).
- Prior experience in gold loan operations, banking, or financial services industry.
- Strong knowledge of gold appraisal, loan processing, and risk assessment.
- Excellent communication, interpersonal, and leadership skills.
- Ability to multitask, prioritize tasks, and work under pressure.
Benefits:
- Competitive salary and performancebased incentives.
- Health insurance, retirement plans, and other benefits.
- Opportunities for career advancement and professional development.
- A dynamic and collaborative work environment.
This job description may vary based on the specific requirements of the organization and the scope of the branch's operations.
Salary:
From ₹15,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Experience:
- GOLD LOAN: 1 year (preferred)
Work Location:
In person
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