Customer Care Executive - Bengaluru, India - ESATISFY HR SOLUTIONS

ESATISFY HR SOLUTIONS
ESATISFY HR SOLUTIONS
Verified Company
Bengaluru, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Customer Service JOB Description

We are Hiring For Customer Care Executive.


A Customer Care Executive is the first point of contact for clients and consumers who works to ensure that customers are satisfied with the products, and services offered by the organization.

Qualification

  • Should be a Graduate from any field
Experience

  • Fresher and 1 year of experience from BPO/any Customer Support (preferred).
Salary

  • INR 17,800 and INR 2,000 Incentives+ OT+ Shift Allowances
Shift

  • Day for females till 9 pm/ Rotational for males
5 days Working

Location

  • Garvebhavi Palya, Hosur Road, Bengaluru, Karnataka 560068
**Roles and Responsibility:
- **To resolve issues and queries of customers on call.

Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution

Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary

Follow communication protocols, rules, and policies


Interview mode -
HR round

  • Virtual
Versant

  • Language Assessment
Client ops

  • Joining
  • Office

Job Types:
Full-time, Regular / Permanent, Fresher


Salary:
₹15, ₹20,000.00 per month


Benefits:


  • Health insurance

Schedule:

  • Day shift
  • Morning shift
  • Rotational shift

Supplemental pay types:

  • Joining
bonus

  • Performance bonus
  • Shift allowance

Education:


  • Bachelor's (required)

Experience:

- total work: 1 year (preferred)


Language:


  • Hindi (required)
  • English (required)

Speak with the employer
More jobs from ESATISFY HR SOLUTIONS
See all jobs of ESATISFY HR SOLUTIONS