- Monitor Incidents/ service request on a daily basis and ensure that resolution is within the agreed SLAs.
- Configure the system for any new business requirements or change in the existing processes
- Prepare functional specifications for the ABAP team for any change in the existing development or for customizing new developments.
- Assist in smooth closing of month end and year end activities.
- Coordinate and work closely with cross functional team members.
- Foster and maintain good relationship with users across the globe to ensure customer satisfaction.
- Align the day-to-day activities by adhering to the policies laid down in the organization.
- Work with internal team to identify business issues, problems and/or enhancements and provide highly innovative and creative solutions to achieve quality and process improvements.
- Ability to work under challenging environment and timelines.
- Any Graduate/Masters
- Exp: 5-8 yrs of SAP SD relevant experience
- SD Implementation , Roll Out , Global Support,
- Integration between FI & SD , with Third party tools
- Excellent communication skills
- Good to Have –Exposure to SAP SD Fiori apps , S4 HANA Implementation
- Enjoy a flexible and rewarding work environment with peer-to-peer recognition platforms.
- Recharge and revitalize with help of wellness plans made for you and your family.
- Plan your future with financial wellness tools.
- Stay relevant and upskill yourself with career development opportunities.
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Senior Tech Delivery Specialist - Pune, India - NielsenIQ
Description
Job Description
Sr Tech Delivery Specialist-SAP SD
REFID137194
Chennai/Pune
Qualifications
Additional Information
About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.