- Greets, registers, and assigns rooms to guests.
- Issues room key to guest.
- Responsible for proper key control and other security measures.
- Answers telephone in absence of telephone operator.
- Transmits and receives telephone messages and sets up guests wake-up calls.
- Date stamps, sorts, and racks incoming mail and messages.
- Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
- Keep records of room availability and guests accounts. Operates the front office computer system. Makes photocopies if needed.
- Computes bill, collects payment, and makes change for guests.
- Makes and confirms reservations.
- Posts charges such as room, food, liquor, or telephone, to guest folio.
- Makes restaurant, transportation, or entertainment reservations for guests
- Deposits guests valuables in hotel safe or safe deposit box.
- Checks out guests and inquires about their stay
- OTA and revenue management handling
- Actively builds awareness of the Brand to guests.
- Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.
- Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audit and inspection scores.
- Confers and cooperates with other departments as needed to ensure coordination of activities.
- Works toward a 90% walk-in conversion rate goal.
- Ensures Inn compliance of all company policies and procedures.
- Adheres to all safety procedures and informs management of any unsafe conditions.
- Attends meetings and training as requested.
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Office Executive
23 hours ago
Puneet Gupta Dehra Dun, IndiaResponsible for Administrative support, Client interaction, other office tasks and English Typing · **Salary**: ₹7, ₹11,000.00 per month · Schedule: · - Fixed shift · **Language**: · - English (preferred) ...
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Back Office Executive
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Hi jinks Dehra Dun, IndiaWe are looking for energetic, enthusiastic & intellectual male/female Back Office Executive at Micromint (India) Pvt Ltd. · **Walk In** · Job Location - 9, Astley Hall, Above Baskin Robbins 4th floor, Dehradun, Uttarakhand 248001 · Interview Timings - 12:30 PM to 6 PM ( Monday to ...
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Back Office Executive
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VIVO UK Dehra Dun, IndiaAssisting and coordinating with the sales team. · Assisting the Front Office team. · Organizing staff meetings and updating calendars. · Assisting and supporting management. · Need to visit market alongwith ATL/TASM/ASM (Max 4 market visit need to cover monthly. · Good communicat ...
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Office Admin Executive
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Back Office Executive
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Master Trust Ltd Dehra Dun, India**Salary**: ₹10, ₹15,000.00 per month · Schedule: · - Day shift · **Education**: · - Bachelor's (preferred) · Work Location: In person · **Speak with the employer** · ...
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Officer / Executive - Quality Assurance
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VAMSO BIOTEC PVT LTD Dehra Dun, India1.Knowledge of QMS, Line Clearance for Manufacturing, Packing & Dispensing activity. · 2.Sampling of Bulk and Finished goods, Review of production records and Finished Goods verification · 3.On job training to the new people working in the production area · 4.Daily verification o ...
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Back Office Executive- Female
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Matchless Gadgets Dehra Dun, India**Company description** · Matchless Gadgets is company engaged in design, development, Import of New Gadgets and Services. These products are unique in nature and top of the line. · **Job description** · We are looking for fresher who are have excellent personality. · Knowledge o ...
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Catering Officer
2 hours ago
DIT University Dehra Dun, India**Job Code**: · 011 · **Job Title**: · Catering Officer · **Opening Date**: · 19/12/22 · **Closing Date**: · 30/12/22 · **Location**: · Dehradun · **Department**: · Non Academic · **Min Experience**: · Min : 10Y. · **Catering Officer**: · - Degree / Diploma holder in Hotel Manage ...
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Store Executive
1 day ago
Skillgenic Dehradun, Uttarakhand, IndiaWe are currently seeking a motivated and organized individual to join our team as a Store Executive in Dehradun. The Store Executive will play a key role in managing our showroom and inventory, providing support to our design team, and ensuring a seamless experience for our clien ...
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Site Incharge
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Digital Marketing Internship
1 day ago
SV InfoTech Software Solutions Dehradun, Uttarakhand, India InternshipSHIPResponsibilities: · - Conduct research on industry trends, competitors, and target audience to identify opportunities for optimization and improvement. · - Assist in managing and updating company website, ensuring content is up to date, relevant, and optimized for search engines. ...
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Front Office Executive
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EllBee Hospitality Worldwide Pvt. Ltd Rishikesh, IndiaWe are seeking a highlymotivated Front Office Executive to join our team in thehospitality industry. The ideal candidate will have 45 years ofexperience in guest handling and a passion for providingexceptional customerservice. · Responsibilities: · Greet and welcome guests in a f ...
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Front Office Executive
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EllBee Hospitality Worldwide Pvt. Ltd Rishikesh, IndiaWe are seeking a highly motivated Front Office Executive to join our team in the hospitality industry. The ideal candidate will have 4-5 years of experience in guest handling and a passion for providing exceptional customer service. · Responsibilities: · • Greet and welcome guest ...
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Guest Relation Executive
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Entrepreneur in Residence
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Administrative Assistant
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Salesperson
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TEQBOT INNOVATIONS PVT LTD Dehradun, IndiaTEQBOT INNOVATIONS PVT LTD is a start up company backed by IIT Roorkee . · Our company is committed to providing innovative solutions that simplify your daily life and make it more convenient. We specialize in designing and manufacturing automation products that are intuitive, e ...
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ACS Networks
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ACS Networks & Technologies Pvt. Ltd. Dehradun, India permanentJob Position : Cloud Technical Trainer · ACS Networks and Technologies is hiring for Cloud Technical Trainer having minimum experience of One year with the relevant degree and knowledge. · Educational Qualification : · A bachelor's degree in computer science/ IT or a related fiel ...
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Talent Acquisition Executive
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ESSENNENN Ventures Dehradun, India Full timeJob Description Talent Acquisition Executive Job Purpose Responsible for attracting candidates through various media and matching them to temporary or permanent positions with the company Reports to Director Team Reporting Will be expected to independently handle full cycle of re ...
Front Office Executive - Dehradun, India - The Punarnava Resort
Description
Other duties may be assigned based on company needs