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CRM Architect - India - VeriPark
Description
We are looking for CRM Architect with 10+ years of experience in assisting solution design, and implementation of Microsoft Dynamics CRM/ Dynamics 365 solution for Omni-Channel Banking applications such as internet banking, mobile banking, CRM and loan origination.
What you will be doing:
• Apply the functional resources/business analysts with requirements gathering and provides design guidance for mid to large sized Dynamics 365 (CRM) projects.
• Provides leadership and technical guidance to the project team throughout the implementation to ensure accurate delivery of project plans.
• Provides current best practices and solution alternatives as part of functional or technical design documents
.
• Advise pre-sales & technical teams on best practice architectures for internal and customer facing solutions. This can be a reactive response to a customer need or request for proposal and include participating in proof-of-concepts, making product demonstrations, presentations and preparing Dynamics 365 Online consumption estimates for the proposed solution architectures
• Understand customers' overall data estate, IT and business priorities and success measures to design implementation architectures and solutions using advanced analytics and artificial intelligence
• Mentoring and leading VeriPark project team members and customers to be proficient in delivering Online and On-Prem based solutions. This can also include identifying architectural problems in projects, providing solutions to these problems and participating in software development processes to help implementing new technologies
.
• Identify, build, drive programs and R&D studies to establish new technical practices and learn private or public preview cutting-edge technologies
.
• Documenting and sharing designs, technical best practices / insights with internal teams
• Maintaining and advancing technical skills and knowledge, keeping up to date with technology trends and competitive insights on cloud and on-prem technologies
• Assisting solution design, and implementation of Microsoft Dynamics CRM/ Dynamics 365 solution. Responsible for application architecture and design decisions during a project. Works to map overall design to requirements and systems, ensuring solutions align with business goals and processes, and fit within the enterprise context
Skills / Requirements:
• 10+ years of experience in Microsoft Dynamics CRM/ Dynamics 365.
• Professional certification in CRM or agree to achieve appropriate certification in agreed upon timeframe
• Deep knowledge of Dynamics 365 for Sales, Field Service, Customer Service, Marketing, Portals, USD and other emerging Microsoft software.
• Ability to design, configure and deploy Dynamics CRM solutions based on complex XRM solutions with multiple customizations, plugins and batch/real-time integrations
.
• Strong analytical and problem-solving skills that enable comprehension and resolution of complex business and technical issues
• Enthusiastic team-player as well as a self-motivated
• Innovative, open minded and proactive
• Excellent English skills.
What is in it for you?
-Highly competitive compensation & benefits package
-Performance linked bonus
-Work remotely
-Tremendous learning opportunities
-A thriving and energetic culture that celebrates diversity and puts people at the heart of what we do.