Customer Care Representative - Noida, India - Karizma Konnect

Karizma Konnect

Verified Company

Noida, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Company Overview:

Karizma Konnect is a leading company in the None industry. With a strong presence in the market, we strive to provide exceptional customer care and support to our clients.

As a Customer Care Representative, you will be part of a dynamic team that values professionalism and delivers excellence in customer service.

Role and Responsibilities:

Handle inbound and outbound calls to assist customers with their queries and provide appropriate solutions
Responsible for maintaining a high level of customer satisfaction by handling customer complaints and resolving issues
Provide accurate and timely information to customers regarding products, services, and company policies
Maintain customer records by updating account information
Collaborate with other teams to ensure seamless customer experience

Minimum 1 year of experience in an international BPO voice process
Excellent communication skills
Computer and Internet knowledge
Previous customer service experience

Required Skills:

Excellent Communication Skills
Customer Service
Computer and Internet Knowledge