Jobs

    Guest Relation Executive - Sany, India - TalentPulse Consultant

    TalentPulse Consultant
    TalentPulse Consultant Sany, India

    1 day ago

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    Description
    A Guest Relations Executive is responsiblefor ensuring that guests have a pleasantandmemorable experience. They are theprimary point of contact for guests and are responsibleforaddressing any concerns complaints orrequests they may have.

    The following are some ofthekey responsibilities of a Guest RelationsExecutive:

    Greeting guests upon arrival andassisting with directing them to relevantstakeholder Responding to guest inquiriesand requests in a timely and professionalmanner Handling guest complaints andresolving any issues in a calm and efficientmanner Maintaining accurate and uptodaterecords of guest information and preferencesCollaborating with other departments such as housekeepingmaintenance and frontdesk to ensure guestsatisfactionThe ideal candidate for thisrole should have excellent interpersonal and communicationskillsa customerfocused attitude and theability to work under pressure.

    A backgroundinhospitality or customer service ispreferred.
    customer,communication,customerservice,maintenance,pressure,professionalmanner

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