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    REF16280Y - Director - Capability - Mumbai, India - WNS Global Services

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    Description
    Job Description

    Key Skills - Solution Architect for HI Tech Clients + Pre Sales

    Customer Needs Analysis & Solution Design

    · Collaborate with sales teams to understand customer needs and pain points.

    · Conduct in-depth discussions with customers to gather requirements and objectives

    · Design and propose customized solutions that address customer challenges.

    · Utilize knowledge of our products/services and industry best practices to create effective solutions

    · Commercial Acumen

    Industry & Market Knowledge

    · Stay updated on the latest features, capabilities, and updates of our services.

    · Develop a deep understanding of competitor offerings to effectively position our solutions.

    · Practitioner knowledge of latest technology and tools offering in the market

    Research Skills, Solution & Proposal Development

    · Stay informed about industry trends, emerging technologies and competitive landscapes.

    · Share insights and recommendations with the sales and other internal teams

    · Create detailed proposals and presentations outlining the recommended solutions.

    · Clearly communicate the benefits, ROI, and cost-effectiveness of the proposed solutions

    · Secondary research skills to understand clients unstated needs

    People Management

    · Ability to manage Team and work collaboratively with other internal stakeholders

    Strategy, Capability & Sales Support

    · Build new Capabilities to augment service offerings

    · Participate in building the HPS Strategy

    · Support Sales in Marketing Campaigns & Sales Operations

    · Design the GTM Strategy for HPS

    · Periodic Competition Benchmarking

    Qualifications

    Graduate

    Additional Information

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