Sales Intern - Mumbai, India - CancerMitr
Description
CancerMitr is a personal care focused community platform with a single goal - to give best affordable cancer solutions, quickly.
1.
Position:
Patient Counselor - Sales Intern
2.
Location:
Mumbai (Andheri East)
3.Roles and Responsibilities
We are looking for a Call Center Representative to handle calls from customers and provide support to them in any way possible.
You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality.
You are responsible for meeting personal and team targets as well as our customer satisfaction.- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets and customer queries.
5. Requirements and qualifications.
- Students Pursuing graduation in any field.
- Good knowledge of CRM practices and systems.
- Customer oriented attitude with professionalism.
- Strong multitasking, time management, and target achieving skills.
- Excellent communication and listening skills with good command over the English and hindi language.
6. Compensation
Job Types:
Full-time, Internship, Regular / Permanent
Contract length: 3 months
Salary:
₹10,000.00 per month
Day range:
- Monday to Friday
Shift:
- Day shift
- Morning shift
Travel requirement:
- Up to 100% travel
Ability to commute/relocate:
- Mumbai , Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Can you work on Excel sheets, CRM, Word Documents,
Education:
- Higher Secondary(12th Pass) (preferred)
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