Accounting Assistant - Hyderabad, Telangana, India - IntouchCX

IntouchCX

Verified Company

Hyderabad, Telangana, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results.

For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About the Job

We're looking for an Accounting, Billing & Collections Assistant to maintain partner accounts including account set up, invoicing, payments and adjustments.

This role will also involve invoice audits to ensure accurate billing, contract requirements and addressing billing requests and collection activities.

The ideal person will be passionate about working with internal teams and maintaining strong relationships to ensure the needs of our partners are met.

As Accounting, Billing and Collections Assistant, You Will

Generate monthly invoices for our partners
Distribute invoices electronically to the appropriate parties based on partner deadlines
Assist with the generation and verification of budget trackers
Input invoices, payments and adjustments into the billing software
Update partner account information, set up new partner accounts and prepare invoice templates in accordance with contracts
Perform invoice to contract audits to ensure partner billing is correct
Escalate discrepancies within contracts that directly impact invoicing
Work with our Sales/Implementations/CX teams for approvals and payments
Perform weekly updates and maintenance of the aged AR report and review open accounts
Follow up on past due accounts in accordance with contract terms and escalate to management as necessary
Assist with special projects related to audits and process development as needed

As Accounting, Billing and Collections Assistant, You Have

High school diploma or equivalent (required)
Some postsecondary education or completion of a postsecondary degree with a major in Business Administration or Accounting (a combination of education and work experience will also be considered)
12 years of experience in office management and/or in an accounting role (asset)
Intermediate Excel skills along with experience in creating/troubleshooting formulas (index, sumifs, etc)
Strong communication (written/verbal), problemsolving and analytical thinking skills
High attention to detail with an eye for accuracy
Strong organizational and time management skills
Exceptional time management and prioritization skills to complete work in a timely manner
The ability to work under pressure with tight deadlines and produce results
The ability to work independently and in a team environment