National Vertical Head-Non IT - Delhi, India - Randstad India

Description

A leadership role at Randstad India for a Vertical Head with 15 years of experience in delivery and operations for Non IT business. Experience in P&L management and team management is preferred.

Who are we?

Randstad is the world's largest provider of human resource services based in Diemen, the

Netherlands and was formed in 1960. The Randstad narrative is about two men who set out on an impossible mission to revolutionize the job market and succeed spectacularly. To assist organizations and talents in converting potential into performance, we combine our enthusiasm with intelligent technology. Our fundamental purpose is to move humanity ahead, which implies not only moving ourselves forward but also moving others forward. Randstad's revenue in the fiscal year 2020 was 20.72 billion euros, down from 23.68 billion euros in fiscal year 2019. It is one of the key companies in the human recruitment ecosystem, with a 25-year history in the country. Randstad India, with over 800 specialist recruiters spread across 20 offices, offers a full range of services, including temporary and permanent staffing, outsourcing, and other workforce solutions in engineering, finance and accounting, human resources, IT, manufacturing and logistics, and sales and marketing. For more information, visit us at

What do we have to offer?

Our Vision: Shaping the world of work.

Our Purpose: our purpose is to support people and organizations in realizing their true potential. Our Brand Promise: Human Forward

• To Know

• To Serve

• To Trust

• Simultaneous promotion of all interest

• Striving for perfection

What do you drive for us?

The National Vertical Head is responsible for driving the P&L for the Permanent & temporary Recruitment business for a defined Specialism. This role's main focus areas are generating revenue (through various modes - an industry-specialized team of recruiters, retainer model, exclusive position mandates, etc.), managing the operating costs and expenses, and driving profitability for the specialism.

The incumbent is also responsible for establishing relationships with Key clients for repeat business and creating a brand in the specialism through superlative delivery, client experience, and by being identified as an Industry expert/ Thought leader.

What a typical day at work would look like?

• Analyzing the operating market, evaluating business potential, and initiating appropriate business development activities.
• Responsible for the profitability of the respective business unit and specialism. Leverage technology to drive productivity, and reduce our reliance on external job boards
• Forecasting of annual budgets & achieving the same. Maintaining or reducing the DSO as per the direction of the finance team and in collaboration with them.
• Development of new business and nurturance of keys and existing clients for the specialism in line with the business strategy
• Lead and support the marketing team in market penetration and generating new business opportunities through cross-selling of various service offerings
• Drive engagement and alignment within the team along with driving the people agenda to attract retain and develop critical resources, high potentials and performers​.
• Drive implementation of the field steering model through the direct reportees
• Collaborate with and support the marketing team in market penetration and generating new business opportunities including activity-based various service offerings

How are you getting assessed? (Listed below are the key performance goals for the role. Performance Goals are the critical outcomes of a job contributing to the organization and role's success).

• Contribution Margin
• GP - specialism Wise (Target vs Action)
• DSO (Reduction in DSO)
• Drive account management
• Drive sector specialization
• Drive Input activities of team
• Drive a culture of engagement & meaningful work
• Drive talent retention and talent mobility

What do you bring with you?

Educational Qualifications: MBA/PGDBM in any field

Experience: 13-20 yrs of experience from sales/ search / professional services industry, with more focus/expertise on permanent recruitment.

Functional Skills required: Hands-on experience in executive search ability to bring in key clients

and mandates. Commercial acumen to ensure profitability and managing P&L of pan India businesses.

Competencies that are expected out of the role: Delighting people performing today, leading change, & securing their future.

Your key strengths we look forward to:

• Understanding of the industry
• Commercial acumen
• Target Oriented
• Collaborative
• Effective Negotiation Skills
• Effective People Management Skills
• Problem-solving & Decision Making
• Efficient Implementation
• Stakeholder Management
• Superlative Communication Skills

Who do you interact with regularly?

Internal Interactions: Other National Vertical Head: For collaboration on client requirements. Business Development Head: For seeking approval on the terms of the contract and payments.

Legal Leaders: Adhoc basis - for intervening in terms of contract and payments.

Business control SPOC: For understanding the P&L, forecast of business, pricing, and steering the

business accordingly.

Finance Team: Resolving escalations regarding invoicingor collections, if need be, commercial negotiations.

External Interactions

CHROs, HR Director & External clients: For understanding the client's needs, for explaining the whole scope and closing the deal. Setting up meetings for conferences & round tables.

Business Head: Taking a sign-off at a strategic level and a better understanding of the business.

Legal Head: For negotiating on the clause at a strategic level.

Randstad provides an engaging and meaningful learning opportunities, industry-leading development interventions and rewards, and a pay-for-performance ecosystem. But it isn't the only reason you should join us. Join us if you want to thrive in an environment of winning together. If you want to be part of a high-performance culture that is biased towards bold ambitions, if you are driven by a spirit of curiosity and accountability, if you have the courage to challenge yourself to do better every time, if you are not afraid to confront the brutal facts, this is the place for you to make work meaningful for yourself and your team-mates. At Randstad, we celebrate and thrive on our differences and ensure that every individual is treated with respect and dignity. Every day, we make a commitment to move the needle and delight our stakeholder.

Our Employee Value Proposition: Making work Meaningful

Equal Employment Opportunity: At Randstad India, we are committed to providing an environment of mutual respect where equal opportunities are available to all team members. We don't only accept differences but celebrate them because that helps us win together All employment is decided solely based on qualifications, merit, competencies, and organizational needs.