Customer Care Executive - Noida, India - Adyan Consultants PVT LTD.

Adyan Consultants PVT LTD.

Verified Company

Noida, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Customer Support Executive Responsibilities:

Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.

Job Types:
Full-time, Permanent

Salary:
₹10, ₹19,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

Education:

Experience:

- total work: 1 year (required)

Language:

Ability to Commute:

Ability to Relocate:

Uttar Pradesh:
Relocate before starting work (required)

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